Sales Associate - Full-time

Description

Job Summary: The professional will provide proactive and personalized service, selling solutions and supporting customers in selecting products and services, with a focus on customer retention. Key Highlights: 1. Proactive and personalized customer service 2. Sales of solutions and support in product selection 3. Dynamic environment focused on growth and collaboration #### **Store: Alfragide** #### **Your Day-to-Day** * Provide proactive, personalized, and mobile service, laying the foundation for building trust-based relationships that ensure customer retention; * Be responsible for solution sales to customers, anticipating and accurately identifying the needs of resident customers, and supporting them in selecting the best solution (product + complementary items + service) to meet their needs; * Possess in-depth knowledge of the product range in your department and its complementary offerings, conveying confidence and professionalism to resident customers; * Be familiar with digital tools available for resident customers and the various sales channels (website and kiosk), using them to deliver the best possible experience; * Know, propose, and sell the various services offered by LEROY MERLIN in your store and their benefits: delivery, installation, Home Card, maintenance, financing, energy certification, roof rails, tool rental, and van rental, among others; * Process payments at the Advisory Point; * Participate in the preparation and implementation of OPCOMs, new collections, POGs, podiums, and top displays, contributing to the creation of attractive commercial spaces in close coordination with the Store Logistics team; #### **Who We Are Looking For** * Educational qualifications equivalent to 12th grade / Professional Technical Course; * 1–2 years of experience as a sales associate; * Good user-level computer skills; * Strong interpersonal skills and ability to work effectively in a team; * Excellent communication skills, strong business and results orientation; * Initiative, critical thinking, and entrepreneurial mindset; * Passion for customers and understanding their needs; * Interest in technical products and their applications; #### **What We Offer** * Integration into a multinational company offering competitive salary and variable compensation, tailored to your experience and qualifications; * Benefits and partnerships with over 200 brands; * Initial training for onboarding into the company and role; * Well-being policies, including up to 30 annual leave days; * Employee referral program with incentives for each recommended candidate who joins the team; * Flexible work policy; * Meal benefits, including soup, fresh fruit, bread, butter, cereals, milk, and yogurts; * 10% discount at Leroy Merlin stores; * Health and life insurance; * 1 day of corporate volunteering. #### **About Us** Leroy Merlin is a market-leading company in DIY, construction, decoration, and gardening, with a strong presence in Portugal. Committed to innovation, sustainability, and customer experience, we offer a dynamic and collaborative work environment where we value diversity, creativity, and proactivity. We place people at the center of every decision and embrace a Human First culture, where every employee is a leader with opportunities to grow.