HR Coordinator – Hotel Unit Coordination

Description

Job Summary: A professional to ensure coordination between the Human Resources Directorate and hotel units, guaranteeing implementation and monitoring of HR policies and projects. Key Highlights: 1. Integration into a solid and expanding hotel group 2. Access to NEYA Hotels benefits and discounts 3. Free internal training academy NEYA Hotels seeks to strengthen its Human Resources Department by hiring an **HR Coordinator – Hotel Unit Coordination**, reporting directly to the Human Resources Directorate. This professional’s primary mission is to ensure coordination between the Human Resources Directorate and various hotel units, guaranteeing implementation, follow-up, and monitoring of HR policies, processes, and approved projects. The role entails technical and operational support to hotel units, ensuring execution of previously approved initiatives and contributing to standardization of practices, organizational development, and achievement of the department’s strategic objectives. **Main Responsibilities** * Act as the privileged liaison between the Human Resources Directorate and hotel units; * Ensure implementation and follow-up of HR policies, procedures, and projects approved by the Directorate; * Support hotel units in recruitment and selection, onboarding, and offboarding processes, ensuring alignment with corporate guidelines; * Coordinate, monitor, and provide technical support to an HR Technician assigned to another hotel unit, ensuring and promoting process standardization across hotel units, delivering technical support, and guaranteeing correct implementation of policies approved by the Human Resources Directorate. * Promote standardization of people management practices across different Group units; * Monitor execution of HR activities within the unit under their coordination, ensuring alignment with the organization’s strategic objectives defined jointly with the Human Resources Directorate; * Support the technical and professional development of the individual under their functional supervision; * Coordinate and monitor execution of training and development plans defined by the HR Directorate; * Collect all monthly information related to work schedules, holidays, absences, overtime, night shifts, etc., validate it with line managers for payroll processing; * Provide technical support to hotel unit management teams on topics related to people management, performance, organizational climate, and employee engagement; * Ensure correct application of the organization’s compensation policies, benefits, and other HR practices; * Monitor compliance with labor legislation, internal regulations, and legal requirements applicable to the hospitality sector; * Support internal and external HR-related audits, ensuring implementation of defined corrective actions; * Assist in collecting, analyzing, and processing HR management indicators from different units; * Prepare reports, dashboards, and analytical insights to support decision-making by the Human Resources Directorate; * Participate in cross-functional organizational transformation, digitalization, and continuous improvement projects for HR processes; * Identify opportunities for process improvement within units and submit proposals to the Human Resources Directorate for validation and approval; * Conduct regular visits to hotel units for operational monitoring and support in implementing HR initiatives; * Promote standardization of procedures and dissemination of best practices in people management across different units. ### **Requirements** * Bachelor’s degree in Human Resource Management, Business Administration, or related field; * Minimum 5 years’ professional experience in generalist HR roles within the hospitality or tourism sector (mandatory); * Prior experience coordinating 1–2 individuals or providing functional oversight to HR professionals will be valued (preferred criterion); * Solid knowledge of all HR subsystems; * Up-to-date knowledge of Portuguese labor legislation, including the AHP Collective Bargaining Agreement (CCT AHP); * Experience implementing and monitoring HR projects in multi-unit contexts will be valued; * Ability to influence, communicate effectively, and build interpersonal relationships across hierarchical levels; * Strong organizational, planning, and priority management skills; * High sense of responsibility, autonomy, and results orientation; * Analytical mindset and problem-solving ability; * Proficiency in HR management tools and Microsoft Office; * Intermediate/Advanced Excel (mandatory requirement); * Experience in payroll processing (preferred); * Familiarity with HR metrics and people analytics concepts; * Willingness to travel outside Lisbon biweekly. **Behavioral Profile** * Team spirit, respect for colleagues, and integrated teamwork are fundamental to success in this role; * Orientation toward internal customers; * Ability to coordinate and supervise operational teams; * Proactivity and dynamism; * Adaptability to constantly evolving environments; * Discretion and confidentiality; * Collaborative mindset and focus on continuous improvement. **Note:** This position does not entail decision-making authority over HR policies or procedures; responsibilities are limited to their implementation, follow-up, and monitoring, always aligned with and following validation by the Human Resources Directorate. ### **Benefits** * Integration into a solid and expanding hotel group; * Remuneration commensurate with the role performed, based on proven experience; * Access to NEYA Hotels benefits and discounts; * Access to benefits and discounts offered by partner entities; * Free internal training academy; * Additional vacation day granted on the employee’s birthday; * Baby kit for new parents; NEYA HOTELS is committed to Sustainability and achieving the Sustainable Development Goals. This opportunity is open to any candidate meeting the stated requirements, regardless of personal circumstances. We commit to Equal Treatment and Equal Opportunity for all applicants and oppose discrimination in all its forms. If you meet the stated requirements and are interested in this opportunity, please submit your application along with your CV to https://careers.largotempo.com, indicating "Senior HR Technician" in the subject line.