Customer Support | Back Office | Energy Sector

Description

Job Summary: Inbound telephone support and back-office administrative tasks, ensuring high-quality service and customer satisfaction in the energy sector. Key Highlights: 1. Customer support for energy services 2. Order registration and processing 3. Customer satisfaction guidance Manpower is recruiting – Inbound Call Center Operator & Back Office Agent (m/f) | Porto – Campanhã Manpower, a global leader in human resources solutions, is recruiting Inbound Call Center Operators & Back Office Agents (m/f) to join a prestigious client company in the energy sector, located in Porto (Campanhã). Role: Inbound telephone support to customers Clarification of queries and assistance in resolving issues related to energy services Order registration and processing within the system Administrative and back-office tasks associated with customer support Ensuring high-quality service and customer satisfaction guidance Required Profile: Minimum educational qualification: 12th grade Strong communication skills and customer orientation Proficiency in using computer tools (Excel) Sense of responsibility, organizational skills, and attention to detail Call center experience (preferred) Terms: Employment contract Base salary Meal allowance Performance-based bonuses Initial and ongoing training Opportunity to join a solid company in the energy sector Working Hours: Monday to Friday, from 09:00 to 18:00 Work Location: Campanhã – Porto If you are seeking an opportunity to develop your career in customer support, submit your application now and join this team. Apply now!