Bagageiro/Bell Attendant

Description

Summary: The Bell Attendant ensures seamless guest experiences by assisting with luggage, greeting guests, and handling inquiries with high levels of hospitality and professionalism. Highlights: 1. Opportunity to join a team dedicated to exceptional guest experiences 2. Focus on luxury service with a genuine heart 3. Work in an iconic Lisbon hotel with rich cultural connections Job ID: REQ10368444 Four Seasons Lisbon Location: Lisboa, Lisboa, Portugal widget: Full time **About Four Seasons:** Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world\-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. **About the location:** Lisbon’s most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art\-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin\-starred gastronomic experience at CURA restaurant.**About the role** We are looking for a Bell Attendant to join our team. **What you will do** * Greets guests and escorts them to their rooms. Delivers luggage to room upon check\-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. Maintains proper records of deliveries and pick\-ups. * Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in\-house events, directions, etc. * Greets all guest passing through lobby and offers them assistance. * Comply with Four Seasons’ Work Rules and Standards of Conduct. * Work harmoniously and professionally with co\-workers and supervisors. **What you bring** * Strong interpersonal skills are paramount, as well as the ability to multitask, attention to detail and solve problems. * The ideal candidate will have knowledge about the local area. * Applicants are required to have one year of experience in a Bell Attendant position. * Must have the legal right to work in Portugal and have fluency in English and Portuguese. **What we offer** * Competitive Salary, wages, and a comprehensive benefits package * Excellent Training and Development opportunities * Employee Discount for stays at any Four Seasons worldwide * Complimentary Dry Cleaning for Employee Uniforms * Complimentary Employee Meals