Goods Receiver

Description

Summary: This role involves taking full ownership of all incoming deliveries, ensuring accuracy, quality, and proper storage, and playing a pivotal role in hotel operations. Highlights: 1. Single point of control for stock accuracy and delivery quality 2. Real authority to reject substandard product and challenge deliveries 3. Clear development pathways and opportunities for career growth Monthly salary: A package of €1,200 per month **Goods Receiver, Locke de Santa Joana, Lisbon \| Package of €1,200 per month** **Nothing reaches our kitchens, bars or floors without passing through you first.** Locke de Santa Joana, our landmark Lisbon aparthotel set within a beautifully restored 16th century convent just moments from Avenida da Liberdade, is looking for a **Goods Receiver** to take ownership of everything that comes through the back door. Every delivery, every crate, every invoice. If you are organised, meticulous and take genuine pride in a well run goods\-in area, this is a role where your standards are visible in every single service. **Who we are** We are **White Rabbit Hospitality**, the team behind some of Europe's most characterful hotels and restaurants, including **Rusacks St Andrews**, **The Randolph Oxford**, **Graduate Cambridge**, **Ember Locke Kensington** and **Locke Canary Wharf**. In Lisbon, that reputation comes to life across **Locke de Santa Joana** and **Locke de Santa Marta**, two design\-led properties with restaurants, bars and event spaces at their heart. As **Goods Receiver**, you sit at the centre of it all. **Why this role is different** Goods receiving is often treated as an afterthought. Not here. You will be the single point of control for stock accuracy, delivery quality and storage discipline across a busy hotel and food and beverage operation. Chefs, bar teams and managers will rely on you daily, and you will have real authority to reject substandard product, challenge short deliveries and hold suppliers to the standard we expect. Get this right and everything downstream works. That is not a small job, and we do not treat it like one. **What we stand for** Our values are not a poster on the wall. They show up in every delivery you check, every temperature you log and every pallet you sign for. **Our Values, In Every Delivery** * **HOSPITALITY IS AT OUR CORE:** Every box you receive ends up on a guest's plate or in their glass. You handle it like it matters, because it does. * **WE DO THE RIGHT THING:** You reject the product that is not right, log the temperature properly and record the shortage accurately, even when it would be quicker not to. * **WE PURSUE EXCELLENCE:** Clean storage, correct rotation, accurate paperwork, zero guesswork. Your area is the benchmark for the building. * **WE ARE ALL ENTREPRENEURS:** You spot the waste, the duplicate order and the supplier who keeps letting us down, and you speak up with a better way. **What will you be doing?** Working closely with our Head Chef, Food and Beverage Managers and Finance team, you will own the full goods\-in process from arrival to storage. * Receiving, checking and signing for all food, beverage, housekeeping and operational deliveries * Verifying quantity, quality, weight, packaging condition and use\-by dates against purchase orders and delivery notes * Recording delivery temperatures and completing all HACCP and food safety documentation accurately * Rejecting or reporting any product that does not meet specification, and logging credits, shortages and discrepancies * Transferring stock safely and promptly to the correct dry store, chiller or freezer, applying strict FIFO rotation * Maintaining clean, organised, audit\-ready storage areas across the property * Supporting weekly and monthly stock counts alongside kitchen and bar teams * Matching invoices and delivery notes and passing accurate paperwork to Finance * Managing waste, packaging, recycling and the back of house yard to a high standard * Flagging supplier performance issues and stock level concerns before they become service issues **What do you need?** * Previous experience in goods receiving, stock control, storekeeping or a similar back of house role, ideally within hotels, restaurants or catering * Strong attention to detail and confidence working with numbers, paperwork and purchase orders * Working knowledge of food safety and HACCP principles, or a genuine willingness to be trained * Comfortable with basic IT and stock or procurement systems * Physically able to handle deliveries safely, including lifting and moving stock * Reliable, punctual and self\-directed, with the discipline to keep standards high without supervision * Conversational English and Portuguese is an advantage, as you will work with local suppliers and an international team * The right to work in Portugal **What we offer** Aside from a package of **€1,200 per month**, we provide: * Meals on duty * Team discounts across our hotels, restaurants and bars * Structured training, food safety certification and clear development pathways * Coverflex benefits and support * Recognition and reward for team members who raise the bar * A genuine voice in how the operation runs **Where this can take you** Goods receiving is one of the best routes into hospitality operations, and we promote from within. Our people have moved from back of house roles into stock control, procurement, kitchen and management positions across the group. With two Lisbon properties and a growing portfolio across the UK and Europe, there is real room to build a career here, not just hold a job. **Ready to take control of the back door?** Apply now to become **Goods Receiver** with White Rabbit Hospitality, Locke de Santa Joana, Lisbon.