Description
Job Summary:
We are seeking a receptionist to provide personalized patient reception and administrative task management in a dental clinic.
Key Highlights:
1. Personalized patient reception and guidance
2. Clinical appointment scheduling and patient process management
3. Career progression and continuous training
.
**Who We Are:**
OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 70 owned clinics, 4 dedicated laboratories, and a healthcare-specialized Contact Center. We pursue a unique mission: helping our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our Oral Health.
**We are strengthening our Reception Team at the Clinic.**
Reporting to the Clinic Coordination, our Reception Team must ensure personalized reception, guiding patients upon entering and leaving the clinic. Daily responsibilities include:
* Scheduling and confirming dental appointments and oral health check-ups by phone;
* Managing the clinical appointment schedule;
* Organizing and maintaining patient records, including billing and payments;
* Recording daily activities in internal control logs and performing other administrative tasks.
**Working Hours**: Full-time, on rotating shifts from Monday to Saturday, between 8:30 AM and 8:30 PM.
**We Offer**: Competitive compensation within the sector, initial and ongoing training, and opportunities for career progression.
**The Experience We Prefer:**
* Minimum education level: 12th grade;
\- Minimum of 2 years’ professional experience in customer service;
* Experience in administrative roles;
* Proficiency in computer applications;
* Fluency in English (preferred).
**Working in Healthcare Starts with Caring — Therefore, We Seek Professionals Who Are:**
* Patient well-being oriented and enthusiastic about public service;
* Recognized for their friendliness, communication skills, ethics, and professional pride;
* Motivated by teamwork;
* Dynamic, organized, and capable of handling multiple tasks simultaneously;
* Focused on continuous learning and professional development.
**Does Our Mission Inspire You?**
If you value our Mission, join us and grow with us!
*Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.*