Commercial Assistant

Description

Job Summary: The Commercial Assistant supports commercial activities, serves customers in person and by phone, provides information about shipping and logistics services, and assists with customer prospecting and shipment management. Key Highlights: 1. Support in commercial activities and customer service 2. Focus on shipping and logistics services 3. Opportunity for customer prospecting and commercial organization The Commercial Assistant position at the Mail Boxes Etc center is responsible for supporting commercial activities and ensuring smooth daily operations at the local unit located in Lisbon. On a day-to-day basis, the person in this role serves customers in person and by phone, provides information about shipping and logistics services, prepares quotations, and tracks orders. They also support customer prospecting, organize commercial documentation, and assist with shipment management. Daily responsibilities further include operational tasks such as receiving packages, preparing packaging, and dispatching shipments—ensuring quality and speed in customer service. This is a full-time position from Monday to Friday, 9:00 AM to 6:00 PM, with on-site work at the Lisbon store. **Qualifications** * Experience in commercial activities, including telemarketing * Sales of services at the counter with face-to-face customer interaction * English language proficiency for counter and telephone customer service * Knowledge of customer prospecting * Strong communication skills for clear interaction with customers and team, active listening ability, and commercial argumentation * Customer service experience with a problem-solving orientation, responsiveness, and courtesy * A degree in fields such as commercial management, administration, logistics, or related disciplines is preferred, as is familiarity with office software tools * Organization, ability to work in a dynamic environment, and teamwork spirit are essential for success in this role If you match the profile for this position, please send your updated CV to the email mbe3326@mbe.pt \#Vagas \#Recrutamento \#AssistenteComercial \#AtendimentoAoCliente \#Vendas \#Logistica \#OportunidadeEmprego \#Comercial\#mbe3326\# Salary: €920.00 per month Benefits: * Internet access * Meal card/ticket * Life insurance * Transportation allowance Work location: On-site