Commercial Operations Assistant

Description

Summary: Go4Mobility is seeking a Commercial Operations Assistant to provide administrative and commercial support to sales teams and contribute to efficient operations. Highlights: 1. Support sales managers with administrative and commercial tasks 2. Prepare various reports and support contract management processes 3. Contribute to continuous improvement and agile commercial operations **ABOUT US:** At Go4Mobility, we are your trusted partner for Digital Mobile Solutions. As a leading technology company, we specialize in multichannel digital communication and messaging services, helping businesses enhance interactions with their customers through seamless and innovative solutions. We are looking for an **Commercial Operations Assistant** to join our team. **RESPONSIBILITIES:** * Provide administrative and commercial support to Sales Managers * Liaise with other support areas, contributing to the agility and efficiency of the commercial operation * Prepare service reports and information summaries, as required by the area, the Head of Sales, or the Sales Managers * Support contract review processes and maintain the Contract Management database * Ensure that teams provide the necessary monthly input for the billing process, carrying out reviews with the Billing team and preparing billing reports to be sent monthly to the Finance team * Support the preparation of international presence at trade fairs and forums * Develop and prepare required commercial reports (e.g., client meeting plans, monthly performance tracking, revenue margins and growth by region, sales volume vs. budget) * Support responses to tenders, public procurement processes, and requests for proposals (RFPs) from public and private entities * Support Credit Check and Credit Limit processes for clients and suppliers * Contribute to continuous improvement within the organization by identifying potential issues or reporting existing errors, and suggesting improvements whenever possible **QUALIFICATIONS:** * Previous experience in a Customer Support role within commercial or after\-sales areas (minimum of 1 year) * Professional experience in an operator environment is a plus * Proficient user of Excel (mandatory) * Strong results\-oriented mindset and focus on customer satisfaction * Strong analytical skills and attention to detail * Experience with CRM tools and Power BI * Fluent in English, both written and spoken. * **Availability to work in a hybrid model** (2\-3 days a week at the Lisbon office). **WHAT WE OFFER:** * **A Welcoming Workplace:** Enjoy our newly renovated office in Alcântara, designed for a dynamic, friendly, and multidisciplinary team. * **Work\-Life Balance:** We offer a hybrid and flexible work model, respecting both your professional and personal time. * **Professional Development:** We are committed to helping you grow and achieve your goals. With our Training Plan, you will find opportunities to enhance your professional skills while pursuing your personal ambitions. * **Wellness Activities.** * **Extra time off**: Throughout the summer months, every employee gets to enjoy a well\-deserved Friday afternoon off each month. It’s our way of helping you make the most of the sunny season! At Go4Mobility, we believe **We Are So Good Together**! Join us and be part of a team that values growth, innovation, and collaboration. Benefícios: * Cartão/Ticket refeição * Seguro saúde Pergunta(s) de seleção: * How many years of experience do you have in commercial or after\-sales support roles? * Are you available to work in a hybrid model? * Are you currently living in Lisbon? Experiência: * Microsoft Excel: 3 anos (Obrigatório) Idioma: * Inglês (Obrigatório) Localização do trabalho: Trabalho remoto híbrido em Lisboa