Plateform - Zero Zero - Shift Manager - Parque das Nações

Description

Job Summary: We are seeking a leader to coordinate the team, ensure service standards are met, and deliver unique customer experiences while managing daily restaurant operations. Key Highlights: 1. Lead and supervise a dynamic restaurant team. 2. Promote unique and memorable gastronomic experiences for customers. 3. Join a solid, expanding group with career progression opportunities. Founded in 1998, Plateform is a restaurant group with 100% Portuguese DNA. Its restaurant portfolio includes 28 brands and approximately 150 restaurants. We strive to deliver unique experiences — from exploring diverse gastronomic universes to creating memorable moments for our customers. **If you are passionate about the hospitality industry, this is the perfect opportunity for you!** **What do we expect from you?** * Directly support all restaurant operations; * Coordinate and supervise the team during your shift, ensuring service standards are upheld; * Implement action plans and monitor operational performance; * Plan and place orders, and conduct inventory checks; * Comply with HACCP requirements; * Manage complaints and conflicts; * Welcome and train new team members. **In essence…** You will be responsible for leading, managing, and supervising a team! Your MISSION will involve coordinating staff tasks and motivating them to achieve a shared objective: delivering exceptional customer service and experience! **What are we looking for?** * Leadership, accountability, and strong communication skills; * Results-oriented mindset; * Understanding of stock management and cost control; * Ability to make quick decisions and solve problems; * Fluency in English; * Organization, precision, and attention to detail; * Team spirit and a positive attitude under pressure. **What do we offer?** * Integration into a solid, dynamic, and expanding group; * Flexible salary (possibility to advance part of your salary); * Additional 3 vacation days; * Complimentary meals at the workplace; * Birthday leave sponsored by the company; * Integration into a young and dynamic team; * Career progression opportunities; * Full-time position with rotating shifts; * Consecutive working hours with two weekly days off (consecutive); **Are you the perfect ingredient?** **Apply now!** Employment type: Full-time Work location: On-site