Summary: Join our technical support team to provide technical assistance for our software, manage cloud infrastructure, install new hotels, and integrate IT solutions for international clients. Highlights: 1. Varied projects with real scope to shape and make an impact 2. Modern working environment with home office options 3. Strong team spirit & flat hierarchies Jun 19, 2026 **Departments:** Customer Service **Career Fields:** Technical Service **Career Levels:** Experienced Professionals **Locations:** SIHOT Portugal \| Lisbon **Types:** Fulltime You have completed training in computer science, system integration, business informatics or a comparable IT qualification and are looking for new challenges? For our office in Lisbon, we are currently looking for qualified, motivated and customer\-oriented staff to join our technical support team. ### **What You’ll Do in This Role** * Technical support for our software * Management and maintenance of our cloud infrastructure * Installation of new hotels * Implementation and maintenance of interfaces with external systems at our clients’ sites * Integration of software into operational network and server structures * Support and implementation of new IT solutions * Occasional travel * Communication with our international clients, including in English ### **Your Profile** * Completed vocational training in IT or network technology * Ability to work independently and take responsibility for your tasks * Excellent Spanish and English skills, both written and spoken **Ideally, you have initial experience with:** * Servers and clients within a Windows Server 2012 AD environment * SAN / NAS Server * VMWare ESXi / vSphere * Firewalls, networking and routing, internet connectivity and VPN access * Monitoring, backup and disaster recovery systems * A scripting and/or programming language ### **What We Offer You** * **Varied projects** with real scope to shape and make an impact * **Modern working environment** with home office options * **Strong team spirit \& flat hierarchies** – short decision paths and open communication * **Personal development \& training** tailored to your interests * **Health \& wellbeing**: fresh fruit, drinks and health initiatives * **Company events \& sports activities** to strengthen team spirit ### **Have we Sparked Your Interest?** Then we look forward to receiving your application by email at jobs@sihot.com. Please send us your cover letter and your CV (resume).
João Santos
Indeed · HR
João Santos
Indeed · HR
