Property Manager

Description

Summary: Seeking a Residential Service Coordinator to oversee the residential experience and services for private members, ensuring top-class service delivery and a luxurious environment. Highlights: 1. Opportunity to build strong relationships and enhance member satisfaction 2. Manage a diverse range of luxury amenities and services 3. Work in a work-family culture with global career opportunities **If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub.** *Who are we?* Costaterra Golf \& Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts. Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top\-tier hospitality, offering incredible dining, a world\-class golf course, spa services, outdoor pursuits, and immersive local experiences. *What are we looking for?* Residential Service Coordinator Responsible for overseeing various aspects of the residential experience and services offered to our private members. You must be used to the top\-class service delivery and able to create a welcoming and luxurious environment by managing a wide range of services and activities that enhance our club member´s lifestyle and contribute to the overall community experience. *What you will do?* 1\. **Resident Engagement:** Interacting with residents to understand their needs, preferences, and concerns. Building strong relationships with residents to ensure their satisfaction and comfort within the community. 2\. **Amenities and Services:** Managing and coordinating a range of amenities and services available to residents, such as spa services, fitness facilities, dining options, housekeeping, maintenance, and more 3\. **Event Planning** : Organizing and coordinating events and activities for residents at their properties 4\. **Property Management** : Collaborating with maintenance and housekeeping staff to ensure that the property is well\-maintained, clean, and aesthetically pleasing at all times 5\. **Communication:** Keeping residents informed about upcoming events, property updates, and any relevant news through various communication channels 6\. **Issue Resolution:** Addressing any concerns or issues raised by residents promptly and effectively, working to find solutions that enhance their living experience 7\. **Vendor Management:** Coordinating with external vendors and service providers to ensure seamless delivery of services such as catering, landscaping, security, and more 8\. **Budget Management:** Assisting in the management of the residential services budget, including cost control, expense tracking, and financial reporting 9\. **Collaboration** : Working closely with other departments within the property, such as property management, marketing, and operations, to ensure a cohesive and exceptional resident experience 10\. **Quality Control:** Maintaining high standards of service quality and continuously seeking opportunities to improve and innovate residential services offered 11\. **Health and Safety:** Ensuring that all residential services and amenities comply with health, safety, and regulatory standards *What do we offer?* Work\-Family Culture, Global Career Opportunities, Competitive Salary, Development Programs, Medical Insurance, Staff Restaurant, Staff Events and Staff Accommodation if you are not local. *If you have what it takes and want to build a career , this is the place for you!* \#LI\-BR1