Description
Job Summary:
We are seeking a Receptionist for our clinic, responsible for patient reception, appointment scheduling, process organization, and administrative support.
Key Highlights:
1. Personalized patient reception and guidance
2. Clinical scheduling management and process organization
3. Career progression and continuous training
**Who We Are:**
The OralMED Saúde Group is the first Portuguese group specialized in Dentistry. Today, we operate over 60 owned clinics, 4 dedicated laboratories, and a specialized healthcare contact center. Our special mission is to help our patients Smile for Life. Because we know that when we Smile for Life, Life smiles back at us. And it all begins with our oral health.
**We are expanding our Reception team at our clinic.**
Reporting to the Clinic Coordination, our Reception team must ensure personalized patient reception, guiding patients upon entry and exit from the clinic. Daily responsibilities include:
* Scheduling and confirming dental appointments and oral health check-ups by phone;
* Managing the clinical schedule;
* Organizing and maintaining patient records, including billing and payments;
* Recording daily activities in internal control logs and performing other administrative tasks.
**Working Hours:** Full-time, rotating shifts from Monday to Saturday, between 8:30 AM – 8:30 PM.
**We Offer:** Competitive compensation within the sector, initial and ongoing training, and opportunities for career advancement.
**Preferred Experience:**
* Minimum education level: 12th grade;
\- Minimum of 2 years’ professional experience in customer service;
* Experience in administrative roles;
* Proficiency in computer applications;
* English fluency (preferred).
**Working in healthcare starts with a desire to care—thus, we seek professionals who are:**
* Patient-wellbeing oriented and passionate about customer service;
* Recognized for their friendliness, communication skills, ethics, and professional pride;
* Motivated by teamwork;
* Dynamic, organized, and capable of multitasking;
* Committed to continuous learning and professional growth.
**Is Our Mission Inspiring to You?**
If you value our Mission, join us in growing together!
Explore our opportunities on the OralMED Saúde Group website, Recruitment section, and/or click the job posting link.