Description
Job Summary:
We are seeking a Restaurant Manager to coordinate F&B operations, ensuring a distinctive gastronomic experience and the highest standards of service and guest satisfaction.
Key Highlights:
1. Coordinate operations across three F&B outlets with a focus on excellence
2. Lead and motivate teams in a luxury hospitality environment
3. Contribute to the iconic brand’s reputation for excellence
With over half a century of history built on elegance, vision, and reinvention, we continue to believe in what matters most: people — those who arrive, those who return, and those who make everything possible behind the scenes.
**Here, every detail counts:** how guests are welcomed, how they are cared for, how their needs are anticipated. Working at Vilalara means being part of a team that honors the past, lives the present, and builds — every day — an unforgettable experience.
If you believe hospitality is an art and excellence lies in small gestures, we want to speak with you.
Join Vilalara.
We are driven by how our work makes people feel.
RESTAURANT MANAGER – M/F
This professional will be responsible for coordinating operations across three F\\\&B outlets by implementing procedures that ensure a distinctive gastronomic experience, guaranteeing the highest levels of guest satisfaction, service standards, operational efficiency, and team management — through exceptional vision and outstanding ability to deliver personalized guest service, thereby enhancing Vilalara’s reputation for excellence.
Tasks
* Ensure smooth daily operations across restaurants, welcoming guests through personalized service
* Guarantee dining room preparation and table service in accordance with established standards and procedures
* Support implementation and train staff on Vilalara brand and sub-brand standards, suggesting improvements to optimize operations
* Conduct effective periodic communication meetings with all assigned team members and lead daily briefing/debriefing sessions
* Anticipate guest needs, promptly recognize and respond to requests, transforming challenges into positive experiences
* Stay updated on all hotel features and services, scheduled activities and events, to actively promote and inform guests
* Collaborate with other team members and leaders to innovate and improve processes, focusing on service optimization, revenue generation, cost control, customer satisfaction, and team well-being
* Collaborate with other team members and leaders to maintain and strengthen a pleasant and productive work environment
* Supervise, comply with, and enforce all HACCP procedures and standards
* Contribute to improving F\\\&B department processes
* Comply with and enforce company-established guidelines and policies
Requirements
* Bachelor’s degree in Hotel Management or related field (preferred)
* Vocational training in Restaurant/Bar Management (preferred)
* Professional experience in Restaurant/Bar operations within luxury hotel settings (preferred)
* Excellent communication skills in Portuguese and English (additional languages are an asset)
* Proven track record of delivering exceptional guest experiences while simultaneously achieving financial targets
* Guest-centric mindset with strong problem-solving capabilities
* Leadership presence with the ability to inspire and motivate teams
* Flexibility and resilience in a seasonal resort environment with a fast-paced rhythm
* Cultural sensitivity, adaptability, and comfort working in a multicultural resort team
Benefits
* Permanent employment contract
* Birthday leave
* Themed celebrations
* Partnered benefits with external entities
* Curative medicine coverage
* Staff restaurant
* Work for an iconic brand with 60 years of history and a clear purpose
* Collaborative and inspiring work environment