Job Summary: We are seeking a cycling enthusiast with technical knowledge to advise customers, promote solutions, and manage products, ensuring customer satisfaction and loyalty across all channels. Key Highlights: 1. Provide technical advice to customers on bicycles and accessories 2. Promote maintenance and customization solutions and services 3. Manage inventory and display of cycling products **Responsibilities** * Provide technical advice to customers on all types of bicycles and accessories, ensuring appropriate selection based on each rider's skill level * Promote and sell solutions tailored to the customer's desired experience, including new products, second-hand items, rentals, etc. * Offer maintenance, repair, and customization services to extend product lifespan and ensure a positive post\-sales experience * Ensure customer satisfaction and loyalty across all channels through close, responsive relationships * Manage inventory and display of cycling products, ensuring availability and optimal in\-store presentation * Actively contribute to the store's commercial activities * Participate in organizing cycling\-related workshops and events to promote cycling practice and technical knowledge * Contribute to improving the product range by collecting and relaying customer feedback to brand teams **Profile** * Cycling enthusiast with relevant technical knowledge * Team spirit, responsibility, and proactivity * Strong communication skills and passion for customer service * Motivation to achieve goals and enhance customers' shopping experience **We Offer** * Fixed \+ variable remuneration * Ongoing training on products and customer relations, with a focus on cycling * Integration into a dynamic and informal team * Opportunities for professional growth and development * A culture centered on employee well\-being and customer satisfaction
João Santos
Indeed · HR
João Santos
Indeed · HR
