Real Estate Client Manager - Immediate

Description

Job Summary: At Zome, we are looking for a Real Estate Consultant to serve as a trusted link between clients and their goals, providing close, personalized support throughout their journey. Key Highlights: 1. Initial and ongoing training focused on Customer Experience 2. Integration into an experienced and collaborative team 3. Flexibility to manage your schedule and pace At Zome, people are at the heart of everything we do. As a Real Estate Consultant, you will be the trusted link between our clients and their real estate objectives. Your mission will be to closely support those who approach us to sell, buy, or invest, ensuring a personalized, effective, and memorable experience. This role is ideal for individuals passionate about human relationships and seeking challenges with direct impact. **Key Responsibilities** * Manage and support an active portfolio of buyer and seller clients * Listen, understand, and anticipate client needs * Build lasting relationships based on empathy, professionalism, and results * Ensure continuous and personalized support throughout the entire process * Collaborate with managers and coordinators in defining service strategies * Use digital tools (CRM, analytics platforms, apps) to record and optimize client support * Propose creative and appropriate solutions tailored to each client’s profile and situation * Contribute to the continuous improvement of the client experience at Zome **Candidate Profile** * Strong communication, listening, and trust-building skills * Focus on customer experience and attention to detail * Proactivity and problem-solving ability * Good organization and autonomy in task management * Empathy, resilience, and a constant drive to improve * User-level computer literacy * Prior customer service experience (in-person or remote) is valued but not required **What We Offer** * Initial and ongoing training focused on Customer Experience * Integration into an experienced and collaborative team * Coaching and mentoring for skill development * A dynamic environment with Zome-exclusive digital tools * Flexibility to manage your own schedule and pace * Recognition system and internal career progression **Growth Opportunities** The Real Estate Consultant may progress into roles such as Customer Experience Coordinator or Team Leader, depending on individual profile and ambition. You will always have the support of a personalized development plan. This could be the ideal opportunity for those who wish to transform clients’ real estate experience through truly human-centered service. **Join Zome!** Submit your application to talento.portoboavista@zome.pt Employment Type: Full-time Compensation: €1,500.00 – €3,000.00 per month Work Location: On-site