Front Office Manager

Description

Job Summary: We are looking for an organized, responsible, and customer-oriented Front Office Manager capable of managing the front desk and leading the team to deliver excellent service. Key Highlights: 1. Manage, train, and supervise the Front Office team 2. Ensure high standards of customer service 3. Opportunity for professional development and growth **Front Office Manager** We are recruiting a Front Office Manager to join our team. We seek an organized, responsible, and customer-oriented individual capable of efficiently managing the front desk and leading the Front Office team to ensure outstanding service. **Key Responsibilities:** * Coordinate and supervise daily front desk operations; * Manage, train, and supervise the Front Office team; * Ensure high standards of customer service; * Handle complaints and operational issues, seeking effective solutions; * Ensure compliance with internal procedures and service standards; * Collaborate with other departments to guarantee a consistent guest experience; * Support administrative and reporting processes related to operations. **Requirements:** * Previous front desk experience, with supervisory or team management experience; * Excellent communication and interpersonal skills; * Strong organizational, planning, and problem-solving abilities; * Leadership mindset and results orientation; * Proficiency in computer applications and property management systems (PMS); * Fluency in Portuguese and English (additional languages are an asset). **We Offer:** * Integration into a dynamic and professional team; * Opportunity for professional development and growth; * Compensation commensurate with demonstrated experience. If you meet the requirements and are interested in taking on this challenge, please send\-us your application. Benefits: * Meal card/voucher Work Location: On-site