Job Summary: We are seeking a receptionist to manage check-ins/outs, customer service, and various hotel operations at a centrally located hotel. Key Highlights: 1. Stable position with real growth opportunities 2. Incident management and room sales 3. Dynamic environment in a hotel center CATALONIA HOTELS & RESORTS requires a RECEPTIONIST to work at our hotel located in the center of OPORTO. The main responsibilities include: * Check-in/Check-out. * Control and reading of room keys. * Safe deposit box rentals. * Cash reconciliation and handover to the next shift colleague. * Responsibility for all matters generated during their working shift. • Incident management, but not resolution. * Luggage handling. * Room changes. * Mail management. * Room sales. * Management of switchboard calls. * Supervision of bell staff under their responsibility. REQUIREMENTS * Experience in a similar position. * Studies in tourism. * Advanced English + other languages desirable. * Customer-oriented. * SAP knowledge will be highly valued. OFFERED * 40-hour weekly contract. * Rotating shifts. * Fully stable position with real growth opportunities. * Competitive salary.
João Santos
Indeed · HR
João Santos
Indeed · HR
