Description
Job Summary:
We are seeking a dynamic and creative Bar Manager to optimize operations, lead teams, and ensure an exceptional customer experience at Imperial Garden.
Key Highlights:
1. Natural leadership and passion for hospitality
2. Multicultural, youthful, and open-minded work environment
3. Real opportunities for career progression
**About Imperial Garden**
The Imperial Garden is a vibrant, dynamic, and multicultural space in the heart of Lisbon. Connected with the energy of accommodation and the constant flow of travelers and locals, we aim to create memorable experiences through high-quality service, craft cocktail-making, great music, and a welcoming, cosmopolitan atmosphere.
**Purpose of the Role**
As **Bar Manager**, you will be the operational and creative engine of Imperial Garden. Your primary mission will be to lead the bar and front-of-house team, ensure maximum business profitability, and guarantee that every customer enjoys an exceptional experience. We seek someone with natural leadership, commercial vision, and a deep passion for hospitality.
Key Responsibilities. Operational Management and Service
* Supervise and optimize daily bar operations (opening/closing procedures, hygiene and food safety standards).
* Ensure agile, empathetic customer service aligned with the space’s multicultural identity.
* Resolve customer incidents or complaints professionally and proactively.
2\. Team Leadership and Management
* Recruit, train, motivate, and evaluate the bar and front-of-house team (bartenders, waitstaff, support staff).
* Assist in drafting weekly work schedules, optimizing labor costs according to occupancy forecasts and events.
* Foster a positive, collaborative, and high-energy work environment.
3\. Financial and Inventory Control
* Manage inventory, monitor wastage, and conduct weekly/monthly stock audits.
* Negotiate and maintain relationships with local and international beverage and consumables suppliers.
* Control product costs (**COGS**) to ensure profit margins set by management.
4\. Innovation, Marketing, and Events
* Design and innovate the cocktail, beverage, and snack menu, adapting to trends and seasonal changes.
* Coordinate and execute special events, brand activations, and themed nights in collaboration with the hostel’s management.
* Implement strategies to increase average spend and footfall (both guests and locals).
Ideal Candidate Profile
* **Experience:** Minimum of 2 years in bar management, high-volume cocktail bars, or similar environments (prior experience in hospitality/hostels is highly valued).
* **Languages:** Fluent command of **Portuguese and English** (a mandatory requirement due to the international profile of our customers). Knowledge of Spanish or other languages is an advantage.
* **Technical Skills:** Advanced knowledge of mixology and procurement management. Proficiency in POS systems and computer tools (Excel/Sheets) for cost control.
* **Interpersonal Skills:**
* Empathetic leadership and ability to work under pressure.
* Excellent communication and interpersonal skills.
* Flexible availability (willingness to work afternoons, evenings, and weekends).
What We Offer:
* Integration into a solid, dynamic, and rapidly expanding international project.
* A multicultural, youthful, and open-minded work environment.
* Competitive salary commensurate with proven experience.
* Real opportunities for career progression and growth within the group.
Type of position: Full-time, Contract-based
Contract duration: 6 months
Salary: €1,602.00 – €1,902.00 per month
Work location: On-site employment