Job Summary: The Receptionist is the frontline of Timbre Hotels Group, ensuring a warm and professional welcome while developing competencies and contributing to excellence in hospitality service. Key Highlights: 1. Opportunity for growth and continuous learning in the hospitality sector 2. Integration into a cohesive team focused on excellence 3. A culture that values individual development and collective contribution At Timbre Hotels Group, we believe every guest touchpoint is an opportunity to create a lasting impression — and the Front Desk is, by definition, the space where this relationship begins, develops, and solidifies. The Receptionist embodies the frontline of this mission, assuming an essential role in guaranteeing a warm, efficient, and professional welcome. This is an entry-level position with high operational responsibility, as many of our standards are realized daily through this role. Combining attention to detail, genuine friendliness, and organizational ability, the Receptionist ensures smooth processes, handles guest requests, and strictly adheres to internal procedures — all while actively integrating into a cohesive, excellence-oriented team. This role is also a privileged space for learning and growth. Here, technical, interpersonal, and behavioral competencies are developed to support a solid career in the hospitality sector, always backed by a culture that values individual development and collective contribution. Within the Timbre universe, being a Receptionist is far more than occupying an entry-level position: it is embracing the opportunity to grow meaningfully in an environment where every gesture matters and every detail communicates who we are. Timbre Heroismo is expanding its front desk team by hiring a Receptionist with strong customer service orientation, team spirit, and willingness to grow professionally within an environment of excellence. Main Responsibilities * Support in guest reception and welcoming; * Assistance in check-in and check-out procedures; * Routing of requests and support in reservation management; * Facilitation of communication between operational departments; * Promotion of a welcoming, elegant environment aligned with brand standards; * Use of front office operational tools (PMS Host, POS, reservation platforms); * Administrative support and day-to-day operational tasks; * Flexibility to work rotating shifts, night hours, and rotating days off. Candidate Profile * Minimum 6 months to 1 year experience in reception or public-facing roles; * Fluency in Portuguese and English (additional languages are valued); * Strong communication skills and empathy; * Team spirit, responsibility, and dynamism; * User-level computer literacy; * Passion for customer service and desire to grow within the hospitality industry. What We Offer * Opportunity to join a prestigious hotel group with a strong team spirit; * Continuous training and guidance in competency development; * Professional environment focused on valuing individual talent; * Competitive compensation tailored to profile and prospects for advancement. Contract Type: Full-Time — Rotating Shifts — Alternating Days Off Work Location: Timbre Heroismo – Timbre Hotels Group Expected Start Date: Immediate availability (preferred) Applications to: careers@timbrehotels.com with reference RECHER.052026 Compensation: €920.00 – €1,672.06 per month Benefits: * Free parking Work Location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
