Description
Summary:
Join a dynamic team as a French-speaking Customer Service Advisor, where you will welcome, advise, and propose customized solutions to customers.
Highlights:
1. Respond to customer calls and digital requests
2. Advise and propose customized solutions
3. Share company culture with the team
We are currently recruiting for a renowned telecommunications company based in Porto, seeking French-speaking Customer Service Advisors to join its dynamic and rapidly growing team.
What you will do:
Respond to incoming calls and digital customer requests.
Welcome, advise, and propose customized solutions on topics such as subscriptions, billing, and technical support.
Share and live the company culture daily with your team.
What we are looking for:
Language: French at C2 level.
Location: Residence within 30 km of the Porto office (on-site position).
Skills: Strong communication skills, problem-solving mindset, and positive attitude.
Salary and Benefits:
Base salary: €1,020 gross/month (paid 14 times per year).
Meal voucher: €9.60 net per working day (approximately €211 net per month).
Performance bonus: Fixed €100 for the first three months, then performance-based (paid 12 times per year).
Quality bonus: Up to €150 gross per month.
Permanent contract after 3 months.
Other benefits:
Private health insurance and life insurance (after 4 months).
Public transport reimbursement up to €40/month.
Data Protection Notice
By submitting your application, you consent to the processing of your CV and personal data for recruitment purposes, in accordance with the General Data Protection Regulation (GDPR).