Tavira Front Office Guest Services Job Listings

Second Receptionist (M/F/N)64088879961731120

Indeed

Second Receptionist (M/F/N)

The AP Hotels \& Resorts group is seeking a professional for its hotel unit in Cabanas de Tavira. The hired professional will be primarily responsible for ensuring the service quality required by the Group, complying with all standards and procedures, guaranteeing overall customer satisfaction. **Responsibilities:** * Customer service; * Ensuring front desk operations; * Performing all technical and administrative procedures related to reservation, check\-in and check\-out processes; * Carrying out bookings and handling payments received. **Requirements:** * Proven experience in the applied field; * Good computer skills from a user's perspective; * Knowledge and operation of the hotel system – Host (preferable); * Knowledge of English \- knowledge of other languages is an advantage; * Strong communication skills; * Neat appearance; * Good interpersonal skills; * Dynamic, responsible, trustworthy, and punctual; * Customer-oriented attitude; * Availability for rotating and shift schedules, including nights (00:00 to 08:00\). **Shall we be naturally distinct together? We count on you at AP Hotels \& Resorts!**

R. do Poço do Bpo. 26E, 8800-412 Tavira, Portugal

Negotiable Salary

First Receptionist (M/F/N)64088879980931121

Indeed

First Receptionist (M/F/N)

The AP Hotels \& Resorts group is seeking a professional for its hotel unit in Cabanas de Tavira The hired professional will be primarily responsible for ensuring the service quality required by the Group, complying with all standards and procedures, guaranteeing overall customer satisfaction. **Responsibilities:** * Welcome guests, provide information about hotel operations, prices, room features, and meals; * Make reservations and plan room occupancy; * Register guests in the hotel's system (check-in) and assign rooms; * Record abnormalities, incidents, and relevant information related to their department and the hotel in general in the incident logbook; * Maintain contact with housekeeping/room service regarding the use and verification of available, restricted, released, etc., accommodations and any related incidents; * Complete reports on guests without reservations, without luggage, VIP guests, difficult guests, etc.; * Provide tourist information, receive and send messages, and respond to guest requests; * Conduct check-outs, issue invoices, participate in account settlement processes, and carry out currency exchange operations; * Hand over shift and service information; **Requirements:** * Proven experience in the area applied for; * Good computer skills from a user perspective; * Knowledge and ability to operate hotel systems – Host (preferred); * English proficiency – knowledge of other languages is valued; * Strong communication skills; * Professional appearance; * Good interpersonal relationships; * Dynamic, responsible, trustworthy, and punctual; * Customer-oriented attitude; * Availability for rotating schedules and shifts, including nights (00:00 to 08:00). **Shall we naturally be different together? We count on you at AP Hotels \& Resorts!**

R. do Poço do Bpo. 26E, 8800-412 Tavira, Portugal

Negotiable Salary

Indeed

Store Operator

It's because we are different that no one remains indifferent. Now, it's your chance to make a difference and join Lidl. As a Store Operator at Lidl, you will have the opportunity to work directly in one of our stores, performing various tasks and developing your career. See here what your main responsibilities would be, the profile we are looking for, and the benefits of this role. **Your responsibilities** ----------------------------- * You will ensure product restocking and freshness control of our products. * You will be responsible for maintaining store presentation, organization, and cleanliness. * You will perform cashier duties and ensure customer service. **Your profile** ---------------- * You have, at least, completed the 9th year of schooling. * You must have flexible working hours and availability to work shifts, weekends, and holidays. * Since you will work directly with our customers, customer orientation and friendliness are essential. * Versatility and dynamism are key qualities for a role involving multiple daily tasks. **Your benefits** ---------------------- Being part of Lidl is different. Because we believe our people are the greatest reason for our success, we offer an extensive compensation and benefits package including: * Salary progression from €630 to €805 over 3 years for a 28-hour weekly workload (part-time) or from €900 to €1150 for a 40-hour weekly workload (full-time). * Health insurance extendable to family members under advantageous conditions. * Daily meal allowance of €9.60, amounting to up to €220 per month. * Personalized career development plan and training. * Initial training program tailored to your role, including practical experience in-store and at distribution centers. * More Health Program, featuring activities promoting physical and mental well-being. * Additional 3 vacation days if you have no unjustified absences. * Birthday day off. * Over 200 partnerships with external entities. * Referral Program: receive €250 for each successful recommendation of a new Lidl employee who stays at the company for more than 6 months. Find out if our Stores are the perfect stage for you to shine! Take this 5-minute quiz and test yourself! Lidl currently has over 310,000 employees worldwide. The dynamism in everyday work, strength as a result, and mutual respect with employees and partners characterize the company's operations in all countries where it operates. At Lidl, we are committed to diversity and inclusion in the workplace, which is why we strive to provide equal employment opportunities for everyone, ensuring the principle of equal pay for work of equal nature, quantity, and quality, without any arbitrary discrimination (we maintain a transparent salary progression system). This is part of our DNA. We do not discriminate based on race, religion, sex, gender identity or expression, sexual orientation, ethnicity, marital status, or any other characteristic that could be discriminatory. We are over 310,000 people: all different, yet all united and committed to a common goal—the company's success. Our employees are the foundation of everything we do every day—and each one is unique in their own way. Respecting their individuality is, and always will be, one of our top priorities, something that inspires and drives us.

6XX3+8G Salir, Portugal

€ 630-1,150/month

F&B Service Internship - Tivoli Marina Vilamoura Algarve Resort64089108208130123

Indeed

F&B Service Internship - Tivoli Marina Vilamoura Algarve Resort

**Join Tivoli Hotels \& Resorts**, a unique eclectic brand that encompasses idyllic beaches, cosmopolitan locations, and luxurious destinations. Immerse yourself in Tivoli’s philosophy and its long\-lasting heritage, that stands out in mature and new emerging markets, from iconic destinations in Europe to Middle East, from Brazil to Greater China. Embrace the timeless, dedicated and distinctive essence of Tivoli Hotels \& Resorts. We believe in creating bene vivere experiences inspired by timeless hospitality, inviting our guests to live in the moment, encompassing extraordinary service, innovative contemporary F\&B, while providing insider destination knowledge. **Internship Benefits** ----------------------- * **International experience**– diversity of 150 different nationalities. * **Meals provided in the cafeteria**. * **Shared accommodation**in a STAFF apartment. * **Uniforms and laundry service for them**. * **Internship certificate**. * **Career development opportunities**, with national and international challenges. * **Wide variety of training programs**to develop skills. * **Well\-being initiatives**, including flexible working conditions. **Are you looking for a new challenge?** **Apply now!** *Minor Hotels Europe \& Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.*

Caminho das Andorinhas 2, Vilamoura, 8125-406 Quarteira, Portugal

Negotiable Salary

Supervisor - The Homeboat Company Albufeira - (Faro)64089065892354124

Indeed

Supervisor - The Homeboat Company Albufeira - (Faro)

**Sou uma empresa:** The Homeboat Company ?? Quer liderar uma experiência turística única em Albufeira? É apaixonado por turismo, tem espírito de liderança e gosta de inspirar equipas? Então venha fazer parte de um projeto inovador que está a transformar a forma de viver o turismo em Portugal! Estamos à procura de um Supervisor de Serviço para liderar as operações das nossas Casas Barco em Albufeira ? ?? O que vai fazer Receber e encantar os nossos hóspedes — desde o check\-in ao check\-out. Coordenar e motivar a equipa, garantindo um serviço de excelência. Supervisionar as operações diárias e assegurar que tudo corre sobre águas calmas ?? Resolver desafios com proatividade e criatividade. Trabalhar em conjunto com outras áreas para elevar a experiência de quem nos visita. Promover os nossos serviços e experiências exclusivas. ?? O que procuramos em si Experiência prévia em receção (hotelaria ou turismo). Conhecimentos de housekeeping e manutenção são uma grande mais\-valia. Excelente capacidade de comunicação e foco em soluções. Espírito organizado, dinâmico e apaixonado por criar boas experiências. Inglês fluente (outros idiomas são muito bem\-vindos). Conhecimento da região de Albufeira será um ponto extra! ?? O que oferecemos Fazer parte de um conceito turístico inovador e sustentável. Ambiente de trabalho inspirador, com uma equipa jovem e colaborativa. Oportunidades reais de crescimento dentro de um projeto em expansão internacional. Salário competitivo \+ bónus mensais de desempenho. Se quer embarcar nesta aventura e liderar um projeto turístico de sucesso, ?? Envie a sua candidatura e venha fazer parte da nossa equipa! **Requisitos** : \* Experiência prévia como rececionista \* Conhecimentos em housekeeping e manutenção são altamente valorizados. \* Excelentes habilidades de comunicação e resolução de problemas. \* Proatividade, organização e capacidade de trabalhar em um ambiente dinâmico. \* Conhecimento da região de Albufeira e suas atrações turísticas é uma vantagem. \* Inglês fluente (conhecimento de outros idiomas será valorizado).

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Director of F&B (F/M/X)64088824033026125

Indeed

Director of F&B (F/M/X)

**Company Description** **Victoria Golf Resort \& Spa Managed by Accor** The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort \& Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels \& Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. **Job Description** Reporting to the General Manager, responsibilities and essential functions include, but are not limited to: **Collaborative Leadership \& Strategic Oversight** * Guide a complex, multi\-outlet food and beverage operation with clarity and teamwork * Align departmental strategies with hotel objectives and Fairmont brand values * Foster collaboration across culinary, service, banquet, and events teams **Guest Experience \& Brand Representation** * Deliver consistently elevated and personalized guest experiences * Support a culture of service excellence, accountability, and continuous improvement * Be visible and engaged on the floor, a hands\-on leader who listens and adapts **Team Development \& Engagement** * Build, mentor, and retain a high\-performing and motivated team * Create an environment where colleagues feel valued, heard, and empowered to grow * Lead performance conversations, development planning, and succession strategies **Culinary Experience \& Innovation** * Partner with culinary and marketing teams to design creative, on\-trend menus and signature offerings * Launch compelling campaigns, special events, and unique guest experiences * Ensure each outlet’s digital and physical presence reflects Fairmont’s values **Financial Performance \& Operational Excellence** * Manage departmental budgets, forecasts, and cost controls with precision * Identify opportunities to drive revenue and reduce expenses responsibly * Optimize profitability in all outlets, including in\-room dining and events, while upholding service quality * Oversee supplier relationships and purchasing in collaboration with procurement teams **Safety, Compliance \& Brand Standards** * Ensure all food and beverage operations exceed hygiene, health, and safety standards * Maintain audit readiness and compliance with corporate, brand, and local regulations * Champion sustainability and responsible sourcing practices across all outlets **Measuring Success** * Guest satisfaction and loyalty in food and beverage touchpoints * Operational profitability and margin improvements * Team engagement, retention, and internal promotion * Innovation in menu offerings, service concepts, and event execution Strong performance in internal audits, safety inspections, and quality reviews **Qualifications** * Senior\-level leadership experience in high\-volume, luxury food and beverage operations * Expertise across restaurants, bars, catering, banquets, and culinary management * Strong business acumen with a proven record of driving results and team development * An authentic, collaborative leadership style that values communication and inclusivity * Proficient in hotel systems, restaurant technologies, and budget management * Degree/Diploma in Hospitality Management or related field (preferred). * Strong knowledge of wines, spirits, cocktails, and bar operations. * Proven track record in staff management, cost control, and guest satisfaction. * Exceptional leadership and team management skills. * Strong interpersonal and communication abilities. * Creativity in beverage menu development and promotions. * Financial acumen and analytical thinking. * Ability to work under pressure and adapt to changing demands. * English knowledge is mandatory, Portuguese speaking is a plus **Additional Information** Our Values **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Belonging:** We celebrate our differences. We support one another and always stand together. **Integrity:** We build trust through mutual respect and authenticity. **Empowerment:** We have the power to take initiative and anticipate moments that create unforgettable experiences. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team. Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Campervan Rental / Tourism Internship - Faro64088823443971126

Indeed

Campervan Rental / Tourism Internship - Faro

**ABOUT US** Indie Campers, the go\-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer\-centric orientation, Indie Campers has developed a strong booking experience and high\-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short\-term RV rentals, long\-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever\-developing journey. **THE ROLE** We're on the lookout for passionate students or recent graduates who want to dive into the exciting world of RV and campervan rentals and gain hands\-on tourism experience at our **Faro depot** at **Sitio do Conseguinte Estrada de Vale Judeus 8100\-294 Loulé, Portugal.** As our **International Operations Intern**, you'll be the friendly face of our brand \- welcoming guests, setting them up for road trips of a lifetime, and ensuring their journey ends just as wonderfully as it began. If you thrive on meeting new people, love a challenge, and enjoy the buzz of a fast\-paced environment, your next adventure starts here! **WHAT WILL YOU WORK ON?** **Front\-office activities:** * **Customer service and sales:** Take care of check\-ins and check\-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras. **Back\-office activities:** * **Operations handling:** Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. * **Quality control:** Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. * **Support activities:** Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues. **WHO ARE WE LOOKING FOR?** * You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship; * You are fluent in English, have a work permit (if applicable), and avalid driver's licence (for both manual and automatic vehicles); * You like international environments and meeting new cultures; * You possess a natural talent for connecting with people and have a strong customer service orientation; * You have a problem\-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty. **THE INDIE COMMITMENT** * All internships are compensated; * Online and on\-the\-job training to develop relevant skills to your growth: guest relations, customer service, problem\-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics; * International opportunities and possibility of integration in Indie Campers after the internship. ***Are you ready to Go Indie?***

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Receptionist Quinta do Lago Lakeside Country Club****63823074737539127

Indeed

Receptionist Quinta do Lago Lakeside Country Club****

\- Reception work with schedule from 14:30 to 23:30. \- 2 fixed days off during the week. RESPONSIBILITIES: Customer service (in person and by phone). Directing matters to the respective competent departments. Entering reservations into the system and issuing invoices. Monitoring customer satisfaction. \- 12-month renewable contract. **Salary:** 1,250.00 € Base \+ Meal Allowance 194.00 € \= 1,444.00 € Gross Language: * Portuguese (Mandatory) * English (Mandatory) \- Own vehicle required. \- We do not provide accommodation. Job type: Full-time Pay: €1,444.00 per month Benefits: * Internet access * Free parking Working hours: * 8-hour shift Supplementary compensation: * Thirteenth salary * Christmas allowance Possibility of daily commute/relocation: * Almancil, Faro District: Ability to commute or willing to relocate to the job location prior to starting work (Preferred) Selection question(s): * Do you have your own vehicle? Language: * Portuguese (Mandatory) * English (Mandatory) License/Certification: * Driver's license (Mandatory)

R. Afonso III 200, 8135-112 Almancil, Portugal

€ 1,444/month

Guest Relation Manager (m/w/d)63822712652547128

Indeed

Guest Relation Manager (m/w/d)

Dream fulfiller, problem solver, happiness maker: You are our guest service representative. You have an open ear for suggestions, wishes or concerns. In your role as Guest Relation Manager, you are the first point of contact for our guests and work independently and self-responsibly. Your most beautiful thank-you: positive feedback from our guests! **ROBINSON Hoteljobs\_short** ----------------------------- When you play the video, YouTube sends you several cookies! Accept \& play Accept for all videos \& play × **Guest Service Representative (m/w/d) in paradise – stay true to yourself in the job as Guest Relation Manager (m/w/d)** ------------------------------------------------------------------------------------------------------ With us, you can live your dream—ROBINSON makes it possible. Worldwide, we have over twenty clubs, each more beautiful than the last. We don’t just offer you a paradisiacal home, but so much more. At ROBINSON, there is plenty to discover and experience. The best part: you can be exactly who you are. With us, you don't need to pretend or change yourself. Become a ROBIN and part of our large ROBINSON family. Our goal is that everyone feels at home in the club—the guests as well as the employees. Let yourself be fascinated by a unique and emotional atmosphere. **Your job as Guest Relation Manager (m/w/d)** ----------------------------------------------- On vacation with ROBINSON, the motto is: "share the moment"—and that's exactly where your role as Guest Relation Manager comes in. You are responsible for ensuring our guests have a wonderful time and take many unforgettable moments and impressions back from their holiday. You are the contact person for both requests and complaints. Even when things get difficult, you never lose your smile. As a perfect host, you always keep an eye on everything and lovingly take care of the well-being of all guests. Through your strict quality control, you often recognize potential problems before they arise and can resolve them proactively. With your positive and professional approach, you successfully prevent complaints, ensuring our guests lack nothing. **For your new role as Guest Relation Manager (m/w/d), you should bring your personality and the following qualifications:** ---------------------------------------------------------------------------------------------------------- * Vocational training in the service industry * At least 2 years of experience in tourism field service * German language skills and good conversational English **We want you as our Guest Relation Manager (m/w/d) and have a lot to offer!** ------------------------------------------------------------------------------------ In your role as Guest Relation Manager, many doors are open to you at ROBINSON. You can explore freely and gain diverse new experiences. No matter where in the world you are stationed, each club promises a wonderful and exciting time. Thanks to the strong sense of community within the clubs and the open, kind-hearted colleagues, everyone quickly feels at home with us. **In short – this is what awaits you as Guest Relation Manager (m/w/d) at ROBINSON:** ------------------------------------------------------------------------------------ * Working with like-minded and excellently trained colleagues * Opportunity to creatively unfold and discover new talents within yourself * A permanent position with a secure salary * Taking responsibility for your specialist area * Regular and diverse training opportunities * Excellent career advancement prospects * Beautiful accommodation in a paradisiacal environment including delicious meals * Free use of all club facilities

Faro, Portugal

Negotiable Salary

Guest Relations Staff (m/f/d)63822712669059129

Indeed

Guest Relations Staff (m/f/d)

In your role as a Guest Relations staff member, you are the competent point of contact for our guests when they express wishes or file complaints. Even in difficult situations, you remain calm and, through your positive demeanor and professional solution proposals, ensure that our guests lack nothing and that their expectations are ideally exceeded. You have a unique ability to convey your warmth and cheerful nature to our guests, so that even grumpy individuals can't help but smile again. **ROBINSON Hoteljobs\_short** ----------------------------- When you play the video, YouTube will send you several cookies! Accept \& play Accept for all videos \& play × **Support us as Guest Relations Staff (m/f/d)** ---------------------------------------------------------- Your mission: happy and satisfied guests! Through your professional approach and positive attitude, you know how to bring a smile back to our guests' faces. Be an open and warm point of contact for our guests and ensure they continue enjoying their vacation to the fullest and leave our club with a big smile. As a professional Guest Relations staff member, you understand our guests’ needs and solve problems before they arise. **For your new role as Guest Relations Staff (m/f/d), you should bring the following qualifications:** -------------------------------------------------------------------------------------------------------------- * Vocational training in the service industry * At least 2 years of experience in tourism field service * German and good conversational English * Exceptional empathy and organizational talent **We want you as Guest Relations Staff (m/f/d) and have a lot to offer!** ---------------------------------------------------------------------------------------- We place great importance not only on our guests feeling comfortable in our club, but also on our employees feeling at home. Our clubs feature a unique atmosphere created by the informal use of "you" among colleagues and the warm, helpful nature of our ROBINS. At ROBINSON, you'll work in dreamlike holiday destinations and first-class club facilities. No matter which club you end up working in, you can look forward to an exciting time full of new experiences and wonderful moments! **In short – this is what awaits you as Guest Relations Staff (m/f/d) at ROBINSON:** ---------------------------------------------------------------------------------------- * Working with professional and friendly colleagues * Strong team cohesion * The perfect opportunity to gain international experience * Regular and diverse training opportunities * Free accommodation in our overseas clubs including meals * Free use of all club facilities

Faro, Portugal

Negotiable Salary

Director of Rooms Operations638227125200671210

Indeed

Director of Rooms Operations

**Company Description** **Victoria Golf Resort \& Spa Managed by Accor** The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort \& Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels \& Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. **Job Description** **Director of Rooms Operations** **Lead with purpose. Serve with excellence. Inspire every guest journey.** As a key member of the executive leadership team and reporting directly to the General Manager, the **Director of Rooms Operations** plays a pivotal role in orchestrating the guest experience across the hotel. Overseeing Front Office, Housekeeping, Spa, Food \& Beverage, you will lead with vision and operational excellence, ensuring seamless service from arrival to departure. This is a strategic and hands\-on leadership role, combining guest\-centric service with performance\-driven management. You will collaborate closely with department heads and fellow executive committee members to elevate guest satisfaction, team engagement, and overall hotel results — all while upholding the legendary standards of Fairmont hospitality. If you are passionate about delivering exceptional guest journeys, developing high\-performing teams, and leading in a luxury environment, this role is your opportunity to make a lasting impact. **Summary of the Responsabilities :** Reporting to the General Manager, the essential duties and responsibilities of the position include, but are not limited to: * Consistently offer professional, warm, and engaging service * Contribute as a key member of the Hotel Executive Committee, driving employee engagement, RPS and profitability * Ensure all Rooms Division leaders consistently uphold luxury service standards. * Maintain compliance with all Brand and Service Standards (LQA) across the Rooms Division through compliance audits on an ongoing basis to assist in the development of training programs and performance gaps. * Address and resolve guest and colleague concerns promptly and professionally. * Foster a culture where colleagues exceed guest expectations and are provided with career development opportunities. * Lead the pre\-opening efforts of the Rooms Division, including recruitment, training, operational setup, and team development. * Ensure the seamless setup and operation of all guest room services, public areas, and departments such as Front Desk, Guest Relations, Housekeeping, Guest Services and Spa. * Cultivate a high\-performance culture within the Rooms Division, motivating and guiding a team of passionate and service\-driven professionals. * Monitor guest feedback and metrics, proactively addressing opportunities for improvement to enhance guest satisfaction. * Manage budgets and financial performance of the Rooms Division, ensuring cost control and operational efficiency while maintaining luxury service levels. * Collaborate with other departments to ensure seamless hotel\-wide operations and an elevated guest experience. * Drive innovation within the Rooms Division * Collaborate with the Director of Engineering to prioritize and address outstanding work orders for guest rooms, public areas, * Drive employee engagement across all Rooms departments and contribute to executive team strategies. * Engage with all hotel departments through participation in meetings and committees as required. * Ensure division representation in key hotel committees (Heartist, Sustainability, Health \& Safety…). * Oversee the performance review process for the division, ensuring continuous development and accountability. * Lead crisis management efforts for the division and play an active role in the hotel’s crisis management team. * Develop and execute and operating business plan and prepare and execute annual capital plans. * Actively contribute to the hotel’s strategic plan. * Stay ahead of industry trends, identifying opportunities for innovation in products and services. * Keep INES profile up to date * Participate in an annual performance review with the manager * Commit to service quality, discretion, and complete honesty * Maintain a professional attitude, smile, and remain calm at all times * Comply with departmental policies, procedures an standards * Ensure adherence to all safety policies. * Perform other duties as assigned. **Qualifications** **Qualifications** * Minimum 7 years’ experience in a Front Office Manager, Executive Housekeeper or previous Rooms Division position in a luxury hotel required * Fluency in Portuguese and English ; additional languages are an asset. * Degree in Hospitality Management * Proven ability to effectively lead, motivate, coach and develop your team * Strong guest service orientation and training skills background * Highly motivated, organized, goal and results oriented individual who thrives under pressure * Self‑motivated, with the ability to make effective decisions * Strong presentation and public speaking skills * Comprehensive knowledge of Front Office and Housekeeping operations, policies, procedures and Expense management **Additional Information** Our Values **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Belonging:** We celebrate our differences. We support one another and always stand together. **Integrity:** We build trust through mutual respect and authenticity. **Empowerment:** We have the power to take initiative and anticipate moments that create unforgettable experiences. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team. Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Caminho das Andorinhas 2, Vilamoura, 8125-406 Quarteira, Portugal

Negotiable Salary

Indeed

E- Commerce Manager

**Company Description** **Victoria Golf Resort \& Spa Managed by Accor** The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort \& Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings perfectly complementing the wider Fairmont Hotels \& Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture – positioning the hotel at the heart of the local community and destination. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. **Job Description** **E\-Commerce Manager M/F/X** Join a unique and prestigious property where innovation meets excellence! We are seeking a passionate and results\-driven E\-Commerce Manager to lead and optimize our digital presence across all platforms. In this key role, you will not only drive online revenue growth but also contribute to the success of a truly exceptional hotel experience. If you have a creative mind, strong analytical skills, and a deep passion for digital marketing and hospitality, this is your opportunity to join a dynamic team and leave your mark on an iconic and inspiring destination. **Summary of Responsibilities:** Reporting to the Director of Marketing you will be responsible for, but not limited to: **Main Responsibilities:** * Actively participate in the development of the strategic plan, marketing plan, and budgeting process, providing expertise in digital and e\-commerce. * Define and lead the yearly digital action plan covering both direct and indirect channels, aligned with revenue targets. * Collaborate closely with the Revenue Management and Marketing teams to ensure coherence and performance across all e\-commerce activities. **Website Management:** * Oversee the updates and maintenance of the hotel website (All.com / Brand.com ). * Ensure the website is optimized for SEO and offers a seamless user experience. * Regularly update the site with current offers, promotions, events, and relevant information (Rooms, F\&B outlets, MICE). **OTAs Management:** * Manage relationships with Online Travel Agencies (Booking.com, Expedia, etc.). * Deploy and align the OTA strategy together with the Revenue Manager. * Optimize listings and content across all third\-party websites. * Activate and manage promotional tools on OTA platforms **Digital Marketing:** * Develop and implement digital marketing strategies including SEO, content marketing, and email campaigns focused on Rooms, F\&B outlets, and MICE. * Ensure brand consistency across all digital platforms, in collaboration with the marketing team. * Manage email marketing campaigns through third\-party tools, aligned with corporate guidelines. * Contribute to the hotel’s online reputation management and work with Guest Relations to address online feedback promptly. **Social Media Management:** * Coordinate and implement social media strategies (Facebook, Instagram, etc.) to enhance brand awareness and engagement. * Create, publish, and monitor content across social media platforms **Data Analysis and Reporting:** * Track and analyze the performance of digital activities using various analytics tools (Google Analytics, CMS, etc.). * Measure and report on the effectiveness of digital marketing campaigns and the performance of both direct and indirect channels. * Identify new revenue opportunities based on market studies, third\-party intelligence, and internal data analysis. **Qualifications** * 2 years of experience in marketing and/or communication * University degree in Marketing and Communication or equivalent * Fluent in written and spoken in English \& Portuguese * Proficiency in MS Office (Excel, Word, Powerpoint, Outlook); knowledge of the Adobe suite (InDesign, Photoshop, Illustrator) * Knowledge of social networks and digital marketing * Excellent communication skills required, both written and verbal * Experience in the hospitality industry an asset * Strong interpersonal and problem\-solving skills * Highly responsible and reliable **Additional Information** Our Values **Respect:** We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. **Belonging:** We celebrate our differences. We support one another and always stand together. **Integrity:** We build trust through mutual respect and authenticity. **Empowerment:** We have the power to take initiative and anticipate moments that create unforgettable experiences. **Excellence:** We build genuine connections and cherish every opportunity to make those around us feel special. Diversity and Inclusion Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team. Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Caminho das Andorinhas 2, Vilamoura, 8125-406 Quarteira, Portugal

Negotiable Salary

International Ops Internship - Faro638227126016011212

Indeed

International Ops Internship - Faro

**ABOUT US** Indie Campers, the go\-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer\-centric orientation, Indie Campers has developed a strong booking experience and high\-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short\-term RV rentals, long\-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale. Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever\-developing journey. **THE ROLE** We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in **Almancil \- Faro** As an **International Operations Intern,** you'll be representing our brand in person, providing our guests with world\-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast\-paced environments? If so, this position might be your next step! **WHAT WILL YOU WORK ON?** **Front\-office activities:** * **Customer service and sales:** Take care of check\-ins and check\-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras. **Back\-office activities:** * **Operations handling:** Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits. * **Quality control:** Maintain the campervans in top condition, identify and act on possible maintenance or repair needs. * **Support activities:** Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues. **WHO ARE WE LOOKING FOR?** * You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship; * You are fluent in English, have a work permit and a **valid driver's licence (mandatory)**; * You like international environments and meeting new cultures; * You possess a natural talent for connecting with people and have a strong customer service orientation; * You have a problem\-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty; **THE INDIE COMMITMENT** * All internships are compensated, the amount depending on location, country, and region (accommodation is not included); * Online and on\-the\-job training to develop relevant skills to your growth: guest relations, customer service, problem\-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics; * International opportunities and possibility of integration in Indie Campers after the internship. ***Are you ready to Go Indie?***

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Guest Experience Agent (m/f)638227124373791213

Indeed

Guest Experience Agent (m/f)

**Highgate** in Portugal manages 14 hotel units and is committed to delivering excellent service to all customers at all times. We are a company that values excellence, transparency, and intelligence, promoting autonomy among our employees. Your growth is our priority, and we provide the tools and opportunities for you to develop your career and professional skills. **Do you want to join our team?** We are looking for a **Guest Experience Agent** (M/F) for The Westin Salgados Beach Resort in Albufeira. **Main Responsibilities:** * Create memorable experiences by anticipating needs and personalizing each stay. * Be the guest's main point of contact at the resort, offering warm, genuine, and personalized service. * Contact guests prior to arrival, preparing stays and suggesting distinctive experiences. * Recommend resort activities, services, and experiences, turning moments into unique memories. * Welcome and assist VIPs and special guests, ensuring personalized attention and exceptional care. * Proactively handle requests and situations, maintaining high hospitality standards. * Support the professional and effective resolution of complaints. * Collaborate closely with other departments (Housekeeping, Maintenance, F\&B, etc.) to ensure an integrated and seamless experience. * Assist the front desk team when necessary, always focusing on the guest experience. **Requirements:** * Previous experience in Guest Experience, Guest Relations, Front Office, or similar roles. * Ability to create personalized experiences, with attention to detail and a proactive attitude. * Fluency in Portuguese and English (additional languages are a plus). * Professional appearance, positive attitude, and strong customer orientation. * Strong communication, interpersonal, and teamwork skills. * Flexibility in working hours (including weekends and peak periods). * Good computer literacy (Word, Excel; Opera is a plus). **We Offer:** * A positive work environment and integration into a young and dynamic team; * Competitive salary based on demonstrated experience; * Health insurance; * Holiday bonus based on attendance; * Benefits at Highgate hotels; * Career development and progression opportunities. **Do you want to be part of a team that doesn't just welcome guests, but creates unique memories every day? Then take the next step.** Location: District: Faro, Municipalities: Albufeira

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Guest Experience Manager (m/f)638227124211211214

Indeed

Guest Experience Manager (m/f)

**Highgate** in Portugal manages 14 hotel units and is committed to delivering excellent service to all customers at all times. We are a company that values excellence, transparency, and intelligence, promoting autonomy among our employees. Our priority is your growth, and we provide the tools and opportunities for you to develop your career and professional skills. **Do you want to join our team?** We are looking for a **Guest Experience Manager** for The Westin Salgados Beach Resort in Albufeira. **Main Responsibilities:** * Create memorable experiences by anticipating and personalizing each stay according to guest preferences and needs. * Be the main point of contact for guests at the resort, offering warm, genuine, and personalized service. * Contact guests pre-arrival to prepare stays, providing information and suggestions that enhance the guest experience. * Recommend resort activities, services, and experiences, turning every moment into a unique memory. * Welcome and assist VIPs and special guests, ensuring personalized attention and exceptional care. * Proactively handle guest requests and situations, always maintaining high hospitality standards. * Resolve guest complaints and requests professionally and effectively. * Train, motivate, and manage the Guest Service team, organizing schedules and ensuring adequate coverage. * Implement improvements, policies, and procedures focused on maximizing guest satisfaction. * Prepare daily operational reports, guest feedback, and team performance evaluations. * Ensure effective communication between the hotel and guests, as well as across different departments (Housekeeping, Maintenance, F\&B, etc.). * Collaborate with other departments to ensure a cohesive and seamless experience throughout the guest's stay. * Occasionally support the front desk team without losing focus on the guest experience. **Requirements:** * Proven experience in Guest Experience, Guest Relations, or similar roles. * Previous experience as Duty Manager will be valued. * Ability to create personalized experiences with attention to detail and proactivity. * Fluency in Portuguese and English; proficiency in another language is an advantage. * Professional appearance, positive attitude, initiative, and customer orientation. * Strong communication skills, interpersonal abilities, proactivity, initiative, and teamwork spirit. * Full schedule flexibility (including weekends and peak periods). * Good computer skills (Word, Excel, PowerPoint, Opera); * Customer-oriented attitude; **We Offer:** * A positive work environment and integration into a young and dynamic team; * Competitive salary based on demonstrated experience; * Health insurance; * Vacation bonus based on attendance; * Benefits at Highgate hotels; * Career development and progression opportunities. **Do you want to be part of a team that doesn't just welcome guests but creates unique memories every day? Then take the next step.** Location: District: Faro, Municipalities: Albufeira

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary

Indeed

Shift Receptionist

Wyndham Grand Algarve, a 5-star hotel located in Quinta do Lago, is currently seeking a Shift Receptionist to join the Front Office team. **Job Description:** The selected candidate will be responsible for ensuring excellent hospitality for our guests, guaranteeing a memorable experience from arrival to departure. The role involves performing various front desk tasks, including check-ins and check-outs, handling personalized guest requests, assisting with reservation and billing management, as well as collaborating with other departments. This position requires flexibility to work in different shifts, including night shifts, adaptability to multiple functions within the Front Office, and an unwavering commitment to the luxury standards of the Wyndham Grand brand. **Main Responsibilities:** · Professionally and warmly welcome guests, ensuring personalized service. · Efficiently perform check-ins and check-outs, ensuring accurate data entry and updates in the system. · Promptly respond to guest requests and inquiries, exceeding expectations and effectively resolving any issues. · Ensure compliance with Wyndham Grand Algarve’s luxury hospitality standards and internal procedures. · Manage and process payments, ensuring accuracy in billing and compliance with financial procedures. · Coordinate with other departments to ensure a seamless and distinctive guest experience. · Perform night shifts while ensuring audit procedures are followed. · Demonstrate proactivity and anticipate guest needs, suggesting additional services when appropriate. **Ideal Candidate Profile:** · Degree in Hospitality, Tourism, or related fields (preferable). · Minimum of 2 years of experience in similar roles within 5-star hotels. · Excellent personal presentation and communication skills. · Strong attention to detail and commitment to luxury hospitality standards. · Team-oriented mindset and ability to adapt to different shifts and work rhythms. · Fluency in English (mandatory); knowledge of additional languages is an advantage. · Familiarity with hotel management systems (Sihot). **BENEFITS:** * Sales incentives * Free access to the hotel gym * An extra day off on the employee's birthday * Extra Mile Team Member (Employee of the Month) * Gift voucher for newborn babies * Free access to the Hotel's Kids Club for employees' children * Special prices on hotel services * Special rates for accommodation at Wyndham group hotels * Access to discounts with hotel partners * Staff parties and events Interested candidates should send their application, including CV and cover letter, to careers@wyndhamgrandalgarve.com, indicating "Shift Receptionist" in the subject line. Job Type: Full\-time Language: * English (Required) * Portuguese (Required) Location: * Faro, Faro District (Required)

Praça Dom Francisco Gomes 2, 8000-168 Faro, Portugal

Negotiable Salary