Application Production Support

Description

Summary: Seeking an Application Production Support passionate about automation and cloud technologies to ensure stability, reliability, and continuous improvement of critical banking applications. Highlights: 1. Ensure stability and reliability of critical banking applications 2. Develop expertise in automation, containerization, and DevOps practices 3. Contribute to service improvement initiatives and operational excellence Every moment counts. Especially those you live to the fullest. Welcome to Consort Group. For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values. **This is your future team** Established in 2021, Consort Portugal supports the strategic offshoring choices of our clients, particularly in Europe, and brings our expertise in infrastructure services to the Portuguese market. With a team of around 45 employees, our Service Center based in Porto is developing a dynamic nearshore business, offering the French and European markets an environment of excellence and high potential. Application Production Support **This is your mission** Are you passionate about **application production support, automation and cloud technologies**? Then this position is for you. As an **Application Production Support**, you will be responsible for ensuring the stability, reliability and continuous improvement of critical banking applications within a hybrid production environment. Build side: * Build and maintain **Ansible playbooks** and **Terraform scripts** to automate provisioning, configuration and deployments * Contribute to the **containerization of legacy applications** using Docker and Kubernetes * Participate in **infrastructure automation initiatives** and CI/CD pipelines * Assist in the design and implementation of **cloud\-based environments** * Support and train operations teams on **Ansible, Terraform and Kubernetes best practices** Run side: * Handle **production incidents, service requests and application support activities** (L1/L2\) * Participate in **shift\-based support and on\-call rotations** * Monitor applications and infrastructure using tools such as **Dynatrace** * Support **DR (Disaster Recovery) and Live Play activities** in a banking environment * Contribute to **service improvement initiatives** and operational excellence **This is your background** You have at least **5 years of experience** in demanding **IT Operations or Software Engineering** environments. You enjoy working close to production systems, solving complex problems, and continuously improving processes through automation. You are proactive, hands\-on, and thrive in environments where reliability and collaboration are key. **This is your career path.** You have built solid experience in **production support and cloud\-based environments**, and you are looking to further develop your expertise in **automation, containerization and DevOps practices**. You are motivated to grow in a role where your technical impact directly supports business‑critical banking applications. **This is your expertise:** * Linux (strong CLI expertise) * Scripting: **Python and/or Bash** * Infrastructure Automation: **Ansible, Terraform** * Containers \& Orchestration: **Docker, Kubernetes (K8s)** * CI/CD tools: **Jenkins, Travis, Concourse** * Databases \& Monitoring: **PL/SQL, Dynatrace** * Cloud platforms: **IBM Cloud, AWS or Azure** * Configuration, Deployment, DR and Production Support in a **banking environment** This is how you work as part of a team: * Strong critical thinking and problem‑solving mindset * Clear and effective written and verbal communication * Proactive, persistent and solution‑oriented attitude * Comfortable working in shifts and on‑call rotations * Collaborative approach with a strong sense of ownership **Language Skills :** English \- C1 **This is our commitment** At Consort Group, you are an expert who we support so that every assignment becomes a step that counts. * Attentive and human onboarding * A truly hands\-on management style * Continuous training opportunities * Concrete commitments: inclusion, equality, solidarity * A comprehensive HR package: health insurance, TR card, CSE * A culture of feedback and meaningful projects **The recruitment process:** * An initial phone call with our recruitment team * An HR interview and a job interview with a business engineer * A test or technical interview with one of our experts * A final meeting with your future manager or project manager * And if we're a good fit, we'll get started together **Good to know** * **Location:** Lisbon * **Contract:** Permanent contract * **Remote work:** Hybrid * **Job category:** IT Operations / Application Support / DevOps What you will do here, you won't do anywhere else. This moment is yours.