Second-Class Dining Room Attendant

Description

Job Summary: Experienced dining and bar professional responsible for room preparation, customer service, and order and billing management, with a focus on enogastronomy. Key Highlights: 1. Career development opportunity in the field of enogastronomy. 2. Dynamic responsibilities in customer service and management of dining and bar operations. 3. Ongoing training in hospitality and tourism. REQUIRED PROFILE: Educational qualifications equivalent to 12th grade or higher, or vocational training; \- 2 to 4 years of experience in similar roles; \- HACCP certification (preferred); \- Availability for split/extended shifts and rotating days off; \- Experience in bar and dining service; \- High sense of responsibility, initiative, and dynamism; \- Language skills: fluent English is mandatory; other languages are desirable; knowledge of service procedures and wines, and passion for service. This position is for seasonal high-demand period reinforcement. DUTIES AND RESPONSIBILITIES: Serves meals and beverages to customers at tables and at the bar. Is responsible for a designated section of tables. Prepares dining rooms and sets tables for various meals; greets and serves customers, presents them with the menu or daily specials list and beverage list, explains dishes and beverages, and records orders to be forwarded to respective departments; serves selected items directly to customers; receives customer feedback, suggestions, and complaints, and promptly provides appropriate solutions when justified. Prepares or arranges issuance of bills for consumed items and processes payments. Manages storage and preservation of beverages intended for daily departmental consumption; maintains and stocks sideboards with necessary utensils. At the end of meal services, cleans and organizes the dining room, work utensils, and transports and stores exposed food and beverages intended for sale or service. Assists in inventory control tasks and execution of periodic inventories. Checks daily cellar stock levels and ensures replenishment as needed. During meals, presents the beverage list to customers and recommends appropriate wines for selected menu items; serves or ensures proper service of ordered wines and beverages. WHAT WE OFFER: Competitive salary, meal allowance, holiday and Christmas bonuses, fixed-term employment contract, base salary commensurate with professional experience, continuous training in enogastronomy, hospitality, and tourism, and opportunities for career advancement within the company. Employment Type: Full-Time, Temporary or Fixed-Term Contract Benefits: * Meal card/ticket * Transportation allowance Experience: * Customer service: 1 year (Mandatory) Work Location: On-site