Sales Assistant - Full Time

Description

Job Summary: The candidate will ensure excellent customer service by offering solutions tailored to customers' needs and supporting operations to maximize sales opportunities. Key Highlights: 1. Excellent customer service 2. Operational support to maximize sales 3. Teamwork and flexible working hours Reporting to the respective store manager and supervisors, The candidate will ensure excellent customer service by offering solutions tailored to customers' needs. Conversely, the candidate must provide operational support necessary to maximize sales opportunities. **MAIN DUTIES / RESPONSIBILITIES** A. * Prioritize customer service * Pay close attention to customers' needs and purchase intentions. * Be familiar with current promotions and daily/weekly store targets, proactively pursuing sales to achieve them. * Acquire knowledge of MUJI products as well as appropriate sales techniques, * bestsellers or others. * Follow MUJI guidelines to maintain product presentation and handling standards. * Know best-selling product lines and ensure their availability in-store. * Maintain the sales area and staff area in good condition (cleanliness, hygiene, and presentation). * Proactively maintain store standards and product assortment. C. · Assist with deliveries by performing required tasks * Use all store equipment and systems—including cash registers—efficiently and effectively. * Be fully familiar with the barcode scanner. * Understand customer delivery processes and email order procedures. * Know stock control systems and ensure compliance with security standards. * Provide support, when required, for stock control methods—including inventory, sales preparation, and labeling. * Assist the responsible team regarding security and cash control matters. * Comply with company security procedures. * Be aware of and follow company health and safety guidelines. * Ensure that best practices for "manual handling" are consistently applied in-store. * Understand company guidelines on occupational hazards. * Ensure compliance with practices detailed in the employee operations manual. * Respect existing regulations and legislation, especially those relevant to your role. * Ability to follow procedures and guidelines. * Excellent customer service skills. * Ability to work in a team and contribute to its success. * Commitment and punctuality. * Flexible working hours. * Intermediate English proficiency and fluent Portuguese required. * Previous retail experience, especially in apparel, accessories, household goods, etc. * Excellent customer service Type of position: Part\-time Work location: On-site