Office Manager

Description

Job Summary: The Office Manager oversees daily office operations, supports the sales team, and coordinates operational and financial activities, ensuring exceptional service. Key Highlights: 1. Central and diverse role in operations in Portugal 2. Integration into an ambitious international company 3. Opportunity to make an impact and take responsibility **Location: Portugal, Full-time | Monday to Friday** At VetPlus, we believe all pets deserve the best possible care. That’s why, for over 30 years, we have dedicated ourselves to developing the highest-quality veterinary nutraceuticals that promote pet health and wellbeing. As part of the Tangerine Group, we are global leaders in veterinary nutraceuticals, providing innovative solutions to veterinarians in over 50 countries worldwide. Our success is built on strong relationships, exceptional service, and a continuous commitment to excellence. This is a varied role that occupies a central position in our operations in Portugal. You will oversee the daily functioning of the office, support our sales team, coordinate operational activities, manage financial administration, and ensure our customers continue to receive the exceptional service VetPlus is known for. **Key Responsibilities:** As Office Manager, you will play a vital role in ensuring the smooth operation of our office in Portugal through the following responsibilities: * Manage daily office operations and administrative processes * Support the National Sales Manager and commercial team in report preparation and coordination * Act as the primary point of contact for internal departments, external customers, and suppliers * Oversee order processing, stock control, and warehouse-related activities * Manage supplier relationships and office facilities * Coordinate payroll submissions, expense processing, and financial administration * Assist in preparing month-end reports and financial reconciliations * Monitor customer issues and ensure problems are resolved efficiently * Maintain accurate records and ensure compliance with company procedures * Support marketing campaigns, events, and sales initiatives * Lead and develop office team members as the business grows **What We’re Looking For** We are seeking someone who enjoys taking responsibility, feels comfortable in a dynamic environment, and takes pride in delivering exceptional service. Ideally, you will have: * Prior experience in an office manager, operations manager, or business support role * Strong organizational skills with exceptional attention to detail * Experience supporting financial processes, payroll processing, or accounting * Excellent communication and interpersonal skills * Solid IT knowledge, particularly Microsoft Excel * Experience using financial systems or ERP software * Ability to prioritize multiple tasks and meet deadlines * Fluency in both Portuguese and English, written and spoken **Personal Qualities** We are looking for someone who is: * Motivated and proactive * Naturally adept at problem-solving * Highly organized and trustworthy * Comfortable working autonomously * Capable of collaborating effectively within a team * Flexible, adaptable, and eager to learn * Committed to achieving high standards in everything they do **Why Join VetPlus?** At VetPlus, you will join an ambitious international company where your contribution truly makes a difference. This is an exciting opportunity to take responsibility for a key operational role within our Portuguese subsidiary, working closely with colleagues across Europe and the UK. If you seek a diverse role where no two days are the same and where you can make a real impact, we would love to hear from you.