Description
Job Summary:
We are seeking an Operations Director to manage teams, optimize resources, control finances, manage inventory and strategic information, and perform advanced fault triaging.
Key Highlights:
1. Lead and coordinate technical assistance teams
2. Manage budgets and optimize internal resources
3. Ensure the organization and centralization of operational information
Operations Director | Odivelas
IMAN, a multinational HR management specialist, is recruiting an Operations Director to join a leading client company in Odivelas.
Responsibilities
Operational and Resource Management: Lead the technical assistance team, coordinating routes and priorities while ensuring optimization of all internal company resources;
Financial and Commercial Control: Prepare accurate budgets for repairs/maintenance and strictly manage the technical department’s budget;
Inventory and Information Management: Ensure the organization and centralization of all operational information, as well as control and optimization of spare parts inventory (in warehouse and vehicles);
Information: Collect, process, and share strategic information useful to the organization through continuous contact with customers, partners, and suppliers;
Triaging: Perform advanced fault triaging, acting as the first point of contact and managing customer expectations with maximum transparency.
Requirements
Professional Experience: Minimum of 5 years;
Education: Degree in Engineering (Electromechanical, Mechanical, or Electrotechnical) or equivalent technical qualification;
Integrated Vision: Ability to read electrical schematics and understand fundamental principles (or strong aptitude and motivation to learn them quickly on the job);
Leadership Skills: Ability to lead people, manage emotions, motivate others, and resolve conflicts;
Data Management: Analytical orientation to evaluate operational KPIs, ensure SLA compliance, and maintain structured information;
Intermediate English proficiency (B1 or B2);
Advanced proficiency in computer environments: Office 365 and various software applications;
Valid Class B driving license.
Don’t miss this opportunity!
All applications will be treated confidentially in accordance with Data Protection Law.