Field Support Technician

Description

Summary: Responsible for on-site and remote IT support, focusing on end-user devices, workplace setup, and Microsoft 365 environments. Highlights: 1. Provide 1st and 2nd line on-site and remote IT support 2. Administer Microsoft 365, Active Directory, and Intune 3. Troubleshoot hardware, software, and network issues **Description du poste** Responsible for on\-site and remote IT support, focusing on end\-user devices, workplace setup, and Microsoft 365 environments. **Main Responsibilities** * Provide 1st and 2nd line support (on\-site and remote) * Install and configure workstations and devices * Troubleshoot hardware, software, and network issues * Administer Microsoft 365 (Exchange, Teams, OneDrive, SharePoint) * Manage users in Active Directory / Entra ID * Manage devices via Intune and Autopilot * Support onboarding and offboarding * Handle equipment and ticket management **Profil** * 2\+ years of experience in IT support / field support * Knowledge of Windows 10/11 * Experience with Microsoft 365, AD, and Intune * Networking basics (DNS, DHCP, VPN) * Driving license * Strong problem\-solving and autonomy **À propos d'Inetum** Inetum is a European leader supporting organizations as they navigate continuous technological change. With deep industry expertise, a strong innovation culture, and a scalable international model, we help clients transform their operations and generate sustainable impact across business and society. Guided by European values, we empower local businesses to create positive impact and unlock society’s full potential. This vision drives us to deliver on our promises, attract the best talent, and turn uncertainty into opportunity, building a future where technology unleashes the possibilities within us all. **Country** Portugal **Location** Lisbon **Contract Type** Fixed\-term contract