Section Manager - Alverca

Description

Job Summary: We are seeking a Section Manager to supervise store operations, manage teams, and ensure the best customer experience at hôma. Key Highlights: 1. Team leadership and in-store supervision 2. Stock management and section organization 3. Focus on customer experience and satisfaction Welcome to hôma! Since our founding in 1999, **hôma** has been dedicated to bringing the concept of **happy home living** into more and more homes. With a growing presence in Portugal and Spain, we are closer to you than ever before. Today, we have over 850 dedicated employees across stores throughout Portugal and also in Spain. If you’ve already realized that we are a company with significant relevance in the home décor and household utilities market, we have even more to share: we’re just getting started! Our ambition for growth is great, and we want you to be part of this journey. So what are you waiting for? If you’re passionate about what you do, join our team and help us spread smiles! **But what does a Section Manager do?** * Supervises and delegates tasks to store operators; * Manages and resolves customer complaints/suggestions; * Ensures their section is properly organized according to established standards; * Provides feedback and supports the team; * Manages stock proactively to prevent out-of-stock situations; * Places orders for their respective sections; * Controls product quality upon arrival at the store; * Validates weekly shrinkage for their respective sections; * Controls and implements campaigns, promotional activities, top displays, and island displays in accordance with established guidelines; * Supports onboarding and training of new employees, taking responsibility for their training within their sections; * Acts as substitute Store Manager, assuming in-store responsibilities when necessary. **Do you have what it takes to become a true hôma Section Manager? We expect the following from you:** * Strong communication skills; * Professional appearance and demeanor; * Initiative and a strong desire to deliver the best shopping experience to our customers. * Prior professional experience in similar roles (e.g., Section Manager, Assistant Store Manager); * Experience managing teams (small/medium size); * User-level computer literacy. **What do we offer you?** * Comprehensive initial and ongoing training; * Fixed and variable salary package; * Team performance bonuses (subject to goal achievement); * Flexible working hours; * Health insurance (after 12 months of employment); * Birthday leave (an additional day off); * Integration into a solid, growing/expanding company; * Career development and professional growth opportunities; * External partnerships and agreements (pharmacies, gyms, etc.); * Employee discount; * hôma Care – Employee Support Program. **Work-specific requirements:** * Full-time / Shift work; * Rotating days off; * Weekend and holiday work. Excited? Submit your application—we’re eager to meet you! … and remember, happy work living!