Planner Procurement SVC

Description

Job Summary: We are seeking a Planner Procurement SVC focused on ensuring effective planning of goods flow, delivering excellent customer service, and coordinating with suppliers. Key Highlights: 1. Prior experience in Supply Chain, Logistics, or Planning. 2. Strong analytical ability and problem-solving orientation. 3. Integration into a dynamic team with development opportunities. **Full/Part\-time:** Full time **Category:** Procurement **City:** Lisbon HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HAVI partners with companies to address challenges big and small across the supply chain, from commodity to customer. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI’s supply chain services are complemented by the customer engagement services offered by our affiliated company The Marketing Store. For more information, please visit HAVI.com. **We are hiring a** **Planner Procurement SVC** **for our office in Azambuja** **About the Role** We are strengthening our Supply Chain team with a focused, organized, and problem-solving oriented professional responsible for ensuring effective planning of goods flow, delivering excellent customer service, and maintaining strong coordination among suppliers, carriers, and warehouses. **Responsibilities** * Calculate and organize inbound goods flow across our two distribution centers in Portugal, ensuring appropriate stock levels, alignment with sales forecasts, product shelf life, route optimization, backhaulage, and supplier capacity. * Monitor and report volume forecasts, storage requirements, and unloading capacity at the DC. * Coordinate daily with suppliers and carriers to ensure execution of logistical planning. * Manage item replacements with customers, suppliers, and warehouses. * Proactively identify critical situations and propose preventive actions to avoid stockouts or supply failures. * Propose and implement rapid, flexible solutions for any supply-related incidents. * Resolve incidents by engaging and aligning all relevant stakeholders. * Manage supplier complaints, as well as credits and billing processes. * Ensure a high service level and effectively manage customer expectations. * Handle telephone inquiries and email support. * Act as the liaison between external customers and internal departments. **Candidate Profile** * Prior experience in Supply Chain, Logistics, Planning, or similar roles. * Analytical ability and process orientation. * Strong problem-solving and decision-making skills. * Excellent communication and interpersonal skills. * Organization, proactivity, and attention to detail. * English language proficiency (mandatory) and Spanish (preferred). * Proficiency in IT tools (Excel, ERP, forecasting tools, etc.). * Ability to work in a dynamic environment with multiple stakeholders. **What We Offer** * Integration into a dynamic and collaborative team * Professional development opportunities within a growing company * A stable working environment focused on continuous improvement * Competitive salary package aligned with demonstrated experience * Meal allowance via card * Life and Health Insurance (extendable to family members under favorable conditions) * Telus Health Program (psychological counseling and support, legal and tax advisory services, social assistance consulting) * Curative medical consultations and health & wellness plan * Complimentary hot/cold beverages and fresh fruit * Hybrid work model