Description
Job Summary:
We are seeking a Customer Service Representative to ensure excellent service, support customers, and contribute to a positive experience in Lisbon.
Key Highlights:
1. Excellent Portuguese communication skills (oral and written)
2. Good English language proficiency (valued)
3. Collaborative and multicultural work environment
We are looking for a Customer Service Representative to join our team in Lisbon. The goal is to deliver outstanding customer service, support customers across multiple channels, and contribute to a positive experience in every interaction.
Requirements
High school diploma or equivalent (minimum mandatory requirement).
Excellent Portuguese communication skills (oral and written).
Good English language proficiency (valued).
Digital literacy and ability to quickly learn new systems.
Problem-solving ability and capacity to manage stressful situations.
Team spirit, empathy, and customer focus.
Availability for rotating shifts (if applicable).
We Offer
Stable employment contract and competitive remuneration.
Initial and ongoing training.
Opportunities for internal career progression.
Collaborative and multicultural work environment.
Additional benefits (meal vouchers, health insurance)