Doorman (M/F)

Description

Job Summary: As a Doorman, you will assist guests outside the hotel, at the entrance or in the lobby — handling luggage, providing information, and ensuring order. Key Highlights: 1. Prior experience in the hospitality industry preferred. 2. Strong communication and interpersonal relationship skills. 3. National and international career development opportunities. Your Mission: As a Doorman, you will assist guests outside the hotel, at the entrance or in the lobby, and perform basic security tasks. These include handling and safeguarding luggage, and providing general information about hotel facilities and equipment operation. What You Will Do: Be present at the hotel entrance and open doors for guests entering and exiting the hotel. Assist guests entering and exiting vehicles, as well as loading and unloading luggage. Ensure control and order at the hotel entrance, managing disturbances and alerting security if necessary. Coordinate baggage handling, valet parking, and guest transportation services with the Front Office team. Organize guest transportation, including pre-booking services (e.g., taxis, shuttle buses). Park and retrieve guests’ cars from the parking lot, keeping them clean and ready for use. Know and communicate available hotel services and general safety information. Stay well-informed and communicate city attractions — such as restaurants, museums, and monuments — providing directions, recommendations, and booking options. Ensure the Front Office and Management teams are fully updated on guest feedback, suggestions, and interdepartmental input. Who Are We Looking For? Preference is given to candidates with prior experience in the hospitality industry. Secondary school diploma or equivalent qualification. Fluency in the local language is essential; knowledge of English is an advantage. Strong communication and interpersonal relationship skills. Familiarity with the local area. Ability to work independently and as part of a team. Why Join Us? At Minor Hotels Europe & Americas, we are committed to building exciting global careers and intercultural experiences. Our journey is driven by the passion and dedication of our incredible teams — who also enjoy inspiring and exclusive benefits, such as: Global experience — diversity across 150 nationalities. Challenging national and international career development opportunities. A wide range of training programs to enhance your skills. Wellness initiatives, including flexible working conditions. Team member recognition programs, including Milestone Celebrations. Opportunities to make a difference through our sustainability program and volunteer initiatives. Team member rates and promotions, offering discounted rates at our hotels worldwide and exclusive benefits through our corporate loyalty program.