CUSTOMS OPS SUPPORT - DHL EXPRESS

Description

Job Summary: Responsible for ensuring the smooth operation of the Import and Export Customs Operational Process, guaranteeing the fluidity and effectiveness of the physical process. Key Responsibilities: 1. Ensure the smooth operation of the Customs Operational Process 2. Perform tasks related to cargo handling and documentation 3. Provide support for the physical import and export processes The Gateway Customs Ops Support role primarily ensures the proper functioning of the Customs Operational Process concerning the import and export of non-EU parcels. Performs tasks related to parcel scanning and loading in accordance with internal procedures, cargo verification and handling. Scans documentation and ensures the process proceeds without irregularities. Conducts warehouse control and provides necessary support for the physical import and export processes to ensure their fluidity and effectiveness. Initial on-the-job training is provided to ensure the new team member’s success and our customers’ satisfaction. Requirements: * Completed secondary education (12th grade) (preferred) * Prior experience in operational support (manual cargo handling) — preferred * Familiarity with international import and export procedures — preferred * Valid driver’s license (for easy access to the airport) * Language skills: English (preferred) * Proficiency in Microsoft Office and ability to adapt quickly to new IT systems * Strong time management / flexibility and availability / team-oriented mindset * Commitment to Excellence (professional pride, responsibility, and dedication to high-quality work) - Work Location: Francisco Sá Carneiro Airport – DHL Air Cargo Complex – 4470-995 Maia