Customer Service Operator (M/F)

Description

Job Summary: Telephone support to provide information, clarification, and scheduling of technical services, focused on non-sales customer assistance. Key Highlights: 1. No-sales customer support 2. Good communication and active listening 3. Experience in Contact Center or customer service **Main Responsibilities and Duties:** Telephone support aimed at providing information, clarification, and scheduling of various technical services — within the scope of services offered by the company to its national customer base. These duties do not include selling services; they are strictly for customer assistance. **Profile Requirements:** Strong interpersonal communication skills; High level of proactivity, methodical approach, and organization; Sense of responsibility, precision, and professionalism; Excellent active listening and verbal fluency; Interest in customer management; Team-oriented mindset; Proficiency in using computer tools; Fluent Portuguese (spoken and written); Prior experience in Contact Center, Customer Support, or customer-facing roles; Immediate availability Compensation: €920.00 – €1,523.29 per month Work Location: On-site