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Empregado de Mesa 2ª
€ 1.070/Mês
Indeed
Tempo Integral
Presencial
Sem Limite de Experiência
Sem Limite de Formação
Avenida VISC Guedes Teixeira 27, 5100-073 Lamego, Portugal
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Descrição

Summary: F&B Server responsible for delivering exceptional guest experiences by embracing Six Senses vision and values, handling service, orders, and guest satisfaction. Highlights: 1. Deliver exceptional guest experiences adhering to Six Senses vision and values. 2. Ensure prompt, efficient service and maintain high standards of appearance. 3. Possess good knowledge of F&B menus and maintain guest privacy. As F\&B Server, I fully comprehend the vision of Six Senses Douro Valley to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests. My duties and responsibilities will include: * Answer telephone courteously and efficiently as specified in departments standards. * Escort guest to the table and assist in seating and present the menu. * Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur. * Work with an empathetic attitude and if there is any problem which cannot be handled, must contact supervisor. * Ensure that all guests are greeted courteously and attentively in the working area. * Attend regular meeting and briefing to keep informed of policies and procedures, special events, further improvement plans and guest comments. * Ensure the prompt and efficient service required by standards. * Take order from any food \& beverage outlet menus. * Ensure all mis\-en\-place for restaurant service is correctly prepared prior to opening hour of service. * Follow the leadership of the supervisor on shift. * Have a good knowledge of all outlet menus (food and wine) and F\&B day to day activities. * Have good knowledge of all F\&B outlets opening hours. * Recommend and promote items as directed by supervisor. * Report any maintenances faults following the required steps. * Knowledge on menu prices and suggesting upselling when necessary. * Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell. * Maintain a high standard of personal appearance, grooming and hygiene. * Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements. * Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job. * Ensure all equipment of the department is kept clean and in good working condition. * Upsell all property facilities and activities. * Attend meetings and training as required. * Knowledge and strict adherence to LQA standards. * Perform any additional tasks given to me by supervisor/management. Skills and Experience To execute the position of F\&B Server, **tenho de falar Portuguese fluentamente e Ingles. E ter transporte proprio.** Salary for this position is at 1070€ per month \+ cartão coverflex Tipo de oferta: Full\-time Pagamento: 1 133,00€ por mês Possibilidade de deslocação diária/mudança de residência: * Lamego: Deslocar\-se ou estar disposto a mudar\-se para o local da oferta antes de começar a trabalhar (Obrigatório) Pergunta(s) de seleção: * Tem carro proprio? Idioma: * Português fluentamente (Obrigatório) Localização do trabalho: Presencial

Fonte da Informação:  indeed Ver publicação original
João Santos
Indeed · HR

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