Analista de Sistemas Aplicacionais / ERP

Descrição

Summary: Seeking an Application Systems Analyst to own ERP operations and evolution, focusing on support, continuous improvement, and data analysis to ensure efficient user experience and stable processes. Highlights: 1. Ownership of ERP operations and evolution, focusing on continuous improvement 2. Key role in functional/application support for ERP systems (Sage X3/SAP) 3. Opportunity to lead improvements and mentor key users **Application Systems Analyst / ERP** Context We are looking for an Application Systems Analyst to take ownership of the operation and evolution of the ERP and associated systems, with a focus on support, continuous improvement, and data analysis. Our main ERP is Sage X3 (highly valued), but we also consider SAP profiles, as long as they bring a solid foundation and adaptability. Role Mission Ensure that users work efficiently, ERP processes remain stable and effective, and improvements progress methodically: identify needs, design solutions, test, implement, and document. Key Responsibilities * Functional/application support for the ERP (Sage X3 preferred; SAP accepted): incidents, requests, configurations, and user support. * **SQL (mandatory):** data investigation and validation, extractions, reconciliations, reporting support, and problem diagnosis. * Own end\-to\-end tasks: manage priorities, communicate status, ensure completion and quality. * Lead improvements and small initiatives: propose, structure, execute, test, and deploy, aligning with business areas and the IT team. * Mentor key users ("power users"): hands\-on training, best practices, procedure standardization, and reduction of rework. * Support integrations and data flows between systems (imports/exports, validations, consistency). * Produce and maintain useful documentation (procedures, FAQs, knowledge base, quick guides). * Work with external vendors when necessary (specifications, tickets, testing, validations, and delivery control). Mandatory Requirements * Proven experience in ERP support and/or implementation in a real operational context (users, processes, data). * Experience as a Systems Analyst / Application Support / Functional Analyst (middle to senior level). * **SQL mandatory** (hands\-on experience writing queries with JOINs, aggregations, filters, and investigating data in production environments). * Practical experience using AI in daily work to increase productivity and quality, such as: * accelerating incident diagnosis and root\-cause analysis; * supporting light automation (scripts, extractions, validations); * improving documentation and knowledge base; * supporting data analysis and identifying patterns/anomalies; * creating or supporting internal assistants (e.g., support and procedures) when relevant. * Strong communication skills with non\-technical users and the ability to translate operational problems into clear solutions. Valued (Differentiating) Requirements * Experience with Sage X3 (highly valued). * Experience with SAP. * Scripting/development knowledge (e.g., Python as a strong differentiator; PowerShell, etc.). * Experience with integrations, import/export tools, APIs, light ETL. * Knowledge of the retail environment (plus): store operations, POS, stock, purchasing, invoicing, returns, closing processes, etc. Candidate\-se através do website Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/510844/analista\-de\-sistemas\-aplicacionais\-erp