Dynatrace - Application Support

Descrição

Resumo da Vaga: This role involves continuous application monitoring, performance analysis, incident identification, and supporting development and operations teams, focusing on observability improvements. Principais Destaques: 1. Monitorização contínua de aplicações com Dynatrace 2. Análise de performance e resolução de problemas 3. Suporte a equipas de desenvolvimento e operações Overview: Expleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future\-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast\-track innovation through each step of your value chain. We are strategically positioned to build value, with a global footprint across 30 countries. We are as global and local as you need us to be, with strong best\-in\-class pan\-European technological centres and unique best\-shoring capabilities. We leverage a network of high value\-adding affiliates in consulting and industrial excellence, and leading partners across multiple sectors to provide you with the most comprehensive services and solutions in an ever\-changing environment. Responsibilities: * Monitorização contínua de aplicações através do Dynatrace * Análise de performance, identificação de incidentes e root cause analysis * Suporte a equipas de desenvolvimento e operações * Configuração e otimização de dashboards, alertas e métricas * Acompanhamento de SLAs e suporte em ambientes produtivos * Proposta de melhorias contínuas na observabilidade das aplicações Essential skills: * Experiência comprovada com Dynatrace (APM, Infrastructure, RUM, Synthetic) * Conhecimentos de ambientes Windows/Linux * Noções de APM, monitorização e troubleshooting de aplicações * Experiência com logs, métricas e tracing * Conhecimentos básicos de redes e protocolos (HTTP, TCP/IP) * Boa capacidade de análise e resolução de problemas * Espírito de equipa e boa comunicação