Salesforce Marketing Cloud Consultant

Description

Job Summary: We are seeking a Salesforce Marketing Cloud Consultant to manage incidents, problems, and improvements in the Salesforce Marketing Cloud and Data 360 solution, ensuring system integrity. Key Highlights: 1. Experience with Salesforce Marketing Cloud and Data 360 (Data Cloud) 2. Management of incidents, problems, and improvements in the solution 3. Integration into an experienced team with continuous training **Salesforce Marketing Cloud Consultant** The Milestone is looking for a colleague with experience as a Salesforce Marketing Cloud Consultant to join a client in the Telecommunications sector. **What We Value:** · Minimum proven experience of 2\-3 years in 1st and 2nd line application support roles focused on the Salesforce Marketing Cloud product, preferably with certification; · Marketing Cloud Email Specialist or Marketing Cloud Consultant; · Knowledge of Salesforce Data 360 (Data Cloud) and preferably certified; · Data 360 (Data Cloud) Consultant; · Strong ability to objectively analyze and resolve problems; · Capacity for innovation and continuous improvement; · Team spirit, critical thinking, and initiative; · Fluent English; · Work model: Remote; · Availability for monthly on-call duty. **Your Mission:** · Manage incidents, problems, business support, development, improvements, and configurations in the Salesforce Marketing Cloud and Data 360 (Data Cloud) solution; · Ensure monitoring, integrity, and availability of systems supporting operations; · Ensure compliance with ITIL best practices for incident and problem management; · Implement, manage, and maintain provisioning, configuration, and automation processes; · Analyze application problems; · Perform corrective and evolutionary development; · Join an integrated IT services, Networking, and Security area collaborating with organizations to revolutionize their technology infrastructure and digital capabilities; · Contribute to developing managed services offerings, NOC (Network Operations Center), SOC (Security Operations Center), custom solution design and delivery, implementation, auditing, technology consulting, and application integration. **What You Will Find:** * 1st happiest company, according to the Happiness Works Portugal study, 2025\. * People’s Choice, awarded by the Wellbeing Awards 2025\. * A people- and well-being-centered management strategy; * Integration into an experienced and ambitious team; · Continuous training and career development opportunities; · Competitive remuneration aligned with responsibilities; · Innovative culture focused on technology. If this resonates with you, please share your **CV** with us at **jobs.technology@milestone.pt**, referencing MLSTSMCC09420260511\. "Tomorrow is made of everything we are made of and we can't wait to take you there!" Job Type: Full\-time Work Location: Remote