Field Sales Service Technician

Description

Job Summary: Fresenius Medical Care is seeking an Equipment Technician for the maintenance and repair of medical devices, ensuring optimal functionality and technical support to customers. Key Highlights: 1. World leader in renal care with a mission to improve patients' lives 2. Corporate culture of innovation and professional development 3. Growth opportunities within a global and collaborative company **Equipment Technician** Fresenius Medical Care Portugal is looking to strengthen its Technical Operations team in the **Central Region (Aveiro, Viseu, Águeda)**! At Fresenius Medical Care, we are the global leader in renal care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver innovative, high-quality products, services, and care across the entire healthcare continuum. Guided by our vision — «Creating a future worth living. For patients. Around the world. Every day.» — we work with determination and compassion, supported by a global team of over 110,000 employees. Within our Care Enablement segment, we develop and supply life-supporting medical devices, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: * We Care for our patients, each other, and our communities * We Connect across teams and borders to deliver excellence together * We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation Global Commercial, a division of Care Enablement, brings together Sales, Marketing, Global Sales Excellence, and Global Technical Operations teams. This team delivers high-quality medical devices, technical services, and effective commercial strategies in global markets, advancing our mission to improve patients' lives. Join our dedicated team and help shape healthcare worldwide! **Your Responsibilities:** Perform maintenance and repair tasks on Fresenius Medical Care medical equipment. * Ensure proper functioning of active Fresenius Medical Care medical devices and equipment, from installation onward, by carrying out preventive and corrective maintenance to preserve original specifications and characteristics. * Plan weekly, monthly, and annual activities regarding: \- Preventive maintenance; \- Repairs; \- Management of personal inventory; \- Management of tools and test/calibration equipment. * Make decisions regarding: \- Repair processes \- Equipment downtime * Distribute tasks and perform maintenance on all FME equipment. * Provide technical support to customers via telephone. * Participate in/report abnormal situations to supervisors. Return damaged and/or obsolete accessories. * Carry out equipment installation. * Submit status updates to the coordinator. * Plan weekly, monthly, and annual activities carried out. * Conduct inventory checks of spare parts stock. * Order accessories. * Draft technical reports after each maintenance or repair intervention. * Maintain intervention logs, indicating type of intervention, date, and time. * Request service requisitions and repair orders from hospitals for subsequent billing. * Respond to calls on the Green Line. **We Are Looking For:** * **Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Maintenance Engineering, or Biomedical Computing and Instrumentation** * Experience in electricity, electronics, and hydraulics (preferred) * Experience in maintenance of medical devices (preferred) * Customer orientation * Strong interpersonal and teamwork skills * Analytical and problem-solving abilities * Initiative, dynamism, and aptitude for technical roles * Good personal organization * Computer literacy as a user * Basic spoken and written **English language proficiency** * Valid driver’s license for light vehicles * **Willingness and ability to travel** * Immediate availability **Our Offer For You:** There is much to discover at Fresenius Medical Care, regardless of your area of expertise or experience — all in service of your professional journey. * Whether on the front line or behind the scenes, you help make increasingly better medicines available to more and more people worldwide * Individualized opportunities for autonomous career planning and professional development * A corporate culture offering ample space for innovative thinking — to find the best solution together, not merely the fastest one * A large number of committed professionals with diverse skills, talents, and experience * The benefits of a successful global enterprise combined with the collegial culture of a mid-sized company We offer a competitive salary package, along with an attractive benefits package and development opportunities within an international environment. Benefits of joining our company in Portugal ✅ Company laptop and mobile phone ✅ Company vehicle (for professional and personal use) ✅ Life insurance ✅ Health insurance ✅ Meal allowance of €228.14 per month ✅ 22 vacation days (in addition, with perfect attendance, up to 3 additional vacation days may be granted, totaling up to 25 days per year) ✅ Birthday leave day An international environment with benefits designed for the well-being and work-life balance of our employees! Join this team and help us fulfill our mission: Creating a future worth living. For all patients. Around the world.