Description
Job Summary:
Ensure guest reception in accordance with service quality and consistency standards, providing support and information.
Key Highlights:
1. Greet and welcome guests politely and warmly
2. Support the front desk and provide resort information
3. Teamwork and customer orientation
**Mission:** Ensure guest reception in accordance with service quality and consistency standards.
**Job Responsibilities:**
Greet and welcome guests politely and warmly;
Accompany guests to their rooms;
Transport luggage to guest rooms;
Provide information about the resort as well as details regarding available services;
Support the front desk whenever necessary.
**Requirements:**
Previous experience in customer service;
Ability to work effectively in a team;
Strong communication skills;
Strong customer orientation;
Professional appearance;
Valid driver's license;
Accommodation in the Algarve;
Personal transportation;
**Education/Professional Experience:**
Completion of secondary education (12th grade);
Higher or vocational education in hospitality (or related field) (preferred);
Previous experience as a bellboy (preferred).
**Language Skills:**
Excellent command of Portuguese and English (mandatory).
Knowledge of additional languages is an asset.
Would you like to join the Pine Cliffs Resort team? Apply now!