Ukrainian Speaking Content Moderator

Description

Summary: Join a proactive team as a Content Moderator, safeguarding a world-leading social media platform and maintaining a secure, supportive digital space for millions of users. Highlights: 1. Opportunity to launch an international career 2. Help maintain a secure and supportive digital space 3. Clear pathways for career advancement **Eligibility: Strictly for applicants currently based in Portugal** -------------------------------------------------------------------- **Opportunity Overview: Content Moderator (Ukrainian Speaker)** --------------------------------------------------------------- Are you ready to launch an international career in Lisbon, one of Europe's most vibrant coastal capitals? We are seeking driven Ukrainian language experts to join our diverse, fast\-growing business operations team. In this role, you will act as a vital guardian for a world\-leading social media platform. Joining a proactive team, you will help maintain a secure, supportive, and uplifting digital space for millions of daily users. ### **Position Details \& Terms** * **Salary:** €1,237 gross monthly income, paid across 12 monthly installments. * **Hours:** Full\-time, 40\-hour work week (5 days a week, 8 hours per day, plus a 1\-hour lunch break). * **Scheduling:** Rotating roster covering Monday through Sunday, with shifts scheduled between 07:00 and 00:00 (Midnight). **Core Daily Responsibilities** ------------------------------- As a Content Moderator, your primary focus will be upholding platform policies and protecting community standards through the following activities: * **Content Auditing:** Review user posts—including profiles, images, videos, and text—to verify full compliance with community guidelines. * **Community Protection:** Spot, flag, and eliminate toxic, deceptive, or damaging material to ensure a healthy virtual environment. * **Issue Resolution:** Address user appeals and reports regarding account blocks or safety issues with high precision. * **Performance Mindset:** Maintain emotional balance, empathy, and efficiency to consistently meet team quality and volume targets. **Candidate Profile** --------------------- ### **Mandatory Qualifications** * **Languages:** Native or near\-native mastery of Ukrainian, alongside upper\-intermediate English (B2 level) for corporate training and internal communication. * **Work Authorization:** Must possess EU citizenship, a valid Portuguese Residence Card (*Título de Residência*), or official Refugee Status. * **Resilience:** Ability to handle sensitive digital media with emotional maturity, and the flexibility to thrive in a fast\-paced environment with rotating schedules. ### **Preferred Qualifications** * Prior experience in customer support or content moderation is a plus, but not required. We supply full, paid training to prepare you for the role. **Relocation Assistance (Within Portugal)** ------------------------------------------- For team members moving to Lisbon from other regions of Portugal, we offer comprehensive support to make your transition smooth: * **Travel Reimbursement:** Coverage for your initial travel costs to Lisbon. * **Company Housing:** A private room in a shared corporate apartment available immediately upon arrival. * **Bureaucracy Support:** Hands\-on assistance updating your local tax number (NIF), social security, and city registration. **Compensation, Benefits \& Culture** ------------------------------------- * **Career Advancement:** We prioritize promoting from within, offering clear pathways for frontline agents to move into Training, Quality Assurance, or Team Management roles. * **Health \& Well\-being:** Comprehensive private health insurance, dedicated psychological support, and employee wellness programs. * **Modern Work Environment:** Perform your duties in a state\-of\-the\-art office alongside professionals from more than 50 different countries. * **Perks \& Activities:** Free Portuguese language courses, company\-sponsored sports clubs, surf lessons, and frequent social gatherings. * **Job Security:** Stable, reliable monthly income backed by a globally recognized digital media brand.