Restaurant Receptionist - Host/Hostess - Aguda

Description

Job Summary: We are seeking a hospitality professional to welcome guests, manage reservations, and ensure a memorable experience at Alba, Grupo Prumo. Key Highlights: 1. Professional and warm guest reception 2. Efficient reservation management and service pacing 3. Professional development and career plan **Who we are…** The Grupo Prumo is a reference in the restaurant industry, responsible for brands such as Brasão, Culto, and Alba, distinguished by quality, consistency, and service excellence. At Alba, we celebrate Portuguese gastronomy in a relaxed yet professional environment, offering each guest a unique experience. **Your mission…** Ensure professional, warm, and efficient guest reception, serving as the first point of contact and contributing to a seamless and memorable experience from arrival. **Your responsibilities…** Welcome guests with a high sense of hospitality. Answer telephone calls and manage emails for reservation bookings. Ensure efficient door and reservation management, contributing to service pacing. Anticipate guest needs, even when unexpressed. **What we value…** Genuine hospitality and enthusiasm for customer interaction. Proficiency in Portuguese and English. Proficiency in using computer tools. Enjoyment of working with and for people. Sense of responsibility, organization, and commitment. Availability for rotating shifts, including weekends and holidays. Convenient transportation access, considering night shifts. **What we offer…** Salary commensurate with the role and demonstrated experience. Comprehensive health insurance after contract renewal. Career plan with opportunities for internal growth. Exclusive partnerships and discounts at Grupo restaurants. Resources for professional development. Compensation: €920.00 \- €932.00 per month Benefits: * Commercial discounts Work location: On-site