Residences-Liaison

Description

Summary: This position focuses on managing computerized information, communication, and general administrative support, including guest reception. Highlights: 1. Data management and administrative support 2. Communication and customer service 3. Inclusive and professional corporate culture **Additional Information** **Job Number**26108068 **Job Category**Global Design **Location**Estrada da Gale Sesmarias, Albufeira, Portugal, Portugal, 8200\-285 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Input and retrieve information stored in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and respond to customer requests. Transmit information or documents via computer, mail, or fax. Use other standard office equipment (excluding computers). Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Manage the sending and receiving of mail, including postage cancellation, as well as internal distribution. Create and maintain paper and electronic filing and archiving systems for records, reports, documents, etc. Gather, copy, sort, and file administrative task records, business transactions, and other activities. Input and locate professional information using computers and/or point-of-sale systems. Follow and apply all brand policies and procedures; ensure wearing a clean and complete uniform; maintain a neat and professional appearance at all times while on duty; uphold confidentiality when disseminating brand- and/or hotel-specific information and protect all company assets. Greet and receive guests according to brand standards, anticipate their needs and respond accordingly, assist guests with disabilities, and warmly thank guests. Use clear and courteous language during all communications; prepare and proofread written documents accurately and thoroughly; answer the telephone using appropriate language. Develop positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Move, lift, carry, pull, and place loads weighing up to 4.5 kilograms independently. Perform all other tasks assigned by supervisors that are consistent with this position. *At Marriott International, we are committed to promoting equal employment opportunity, respectfully welcoming every individual, and offering equal opportunities to all. We have fostered an environment where our colleagues’ unique attributes are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our colleagues. We strive to prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* At W Hotels, our mission is to spark curiosity and broaden horizons. Our properties deliver authentic life experiences. We aim to open doors—and minds—and new faces and new experiences inspire us immensely. We are dedicated to listening and responding to all needs, enabling us to reinvent luxury standards worldwide. The Whatever/Whenever service (whatever you want, whenever you want it) embodies our service culture and philosophy—bringing our guests’ passions to life. If you are original, creative, and future-oriented, you are welcome at W Hotels. By joining the W Hotels team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, to **give meaning** to your professional life, to **be part of** an incredible international team, and to **become** the best version of yourself.