Residences-Liaison

Description

Summary: This position involves entering and retrieving information, managing correspondence, and maintaining file organization while ensuring excellent customer service. Highlights: 1. Data Management and Correspondence 2. Customer Service and Professional Interactions 3. Integration into an International Team **Additional Information** **Job Number**26096659 **Job Category**Global Design **Location**Estrada da Gale Sesmarias, Albufeira, Portugal, Portugal, 8200\-285 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Enter and retrieve information stored in computerized databases using a keyboard, mouse, or trackball to update files, records, reservations, and respond to customer requests. Transmit information or documents via computer, mail, or fax. Use other standard office equipment (excluding computers). Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Manage incoming and outgoing mail, including postage cancellation and internal distribution. Create and maintain paper and electronic filing systems and archives for files, reports, documents, etc. Gather, copy, sort, and file administrative task records, business transactions, and other activities. Enter and locate professional information using computers and/or point-of-sale systems. Follow and apply all brand policies and procedures; ensure wearing a clean and complete uniform; maintain a neat and professional appearance at all times on the job site; respect confidentiality when disseminating brand- and/or hotel-specific information and protect all company property. Greet and receive guests according to brand standards, anticipate their needs and respond accordingly, assist guests with disabilities, and warmly thank guests. Use clear and courteous language during all communications; prepare and proofread written documents accurately and thoroughly, and answer the telephone using appropriate language. Develop positive and constructive professional relationships with peers; unite and support one another to achieve common goals; listen and respond appropriately to colleagues' concerns. Move, lift, carry, pull, and place loads weighing up to 4.5 kilograms independently. Perform all other tasks assigned by supervisors that are consistent with this position. *At Marriott International, we are committed to promoting equal employment opportunity, respectfully welcoming every individual, and offering the same opportunities to all. We have fostered an environment where our associates’ unique attributes are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We strive to prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* At W Hotels, our mission is to awaken curiosity and broaden horizons. Our properties deliver authentic life experiences. We aim to open doors—and minds—and new faces and new experiences inspire us immensely. We are deeply committed to listening and responding to all needs, enabling us to reinvent luxury standards worldwide. The Whatever/Whenever service (whatever you want, whenever you want it) embodies our culture and service philosophy, bringing our guests’ passions to life. If you are original, creative, and future-focused, you are welcome at W Hotels. By joining the W Hotels team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.