Endpoint Management Specialist

Description

Summary: This role supports and maintains the workplace environment, focusing on device management, application deployment, updates, and endpoint security within a leading digital services company. Highlights: 1. Support and maintain Microsoft Intune environment 2. Provide 2nd/3rd level support for endpoint-related issues 3. Opportunity to learn and develop skills in modern workplace technologies **Company Description** Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2\.4 billion euros in 2024\. **Job Description** **Job Purpose** Will be part of the End\-User Service team, supporting and maintaining the workplace environment, including device management, application deployment, updates, and endpoint security within Getinge. **Key Duties and Responsibilities** * Support and maintain **Microsoft Intune environment** (devices, policies, applications) * Deploy and manage **applications via Intune** (Win32, Store apps) * Assist in managing **device enrollment and provisioning** * Apply and maintain **configuration profiles and compliance policies** * Manage **Windows Update for Business (WUfB)** via Intune: + Configure update rings and feature update policies + Monitor update compliance and deployment status + Support troubleshooting of update issues on endpoints * Support **endpoint security configurations**, including: + Antivirus and firewall settings + BitLocker encryption + Basic security baselines and policies * Monitor device compliance and help resolve **non\-compliant devices** * Provide **2nd / 3rd level support** for endpoint\-related issues * Assist with troubleshooting Intune policies, deployments, and device issues * Work with other teams (AD, security, support desk) to resolve incidents * Maintain documentation and follow internal IT processes **Qualifications** **Knowledge / Skills / Experience** * Experience with **Microsoft Intune (MDM)** or similar endpoint management tool * Basic knowledge of **Windows 10/11 administration** * Understanding of **Windows Update management (WUfB or similar)** * Understanding of **device management concepts (enrollment, policies, compliance)** * Basic understanding of **endpoint security** (antivirus, encryption, updates) * Familiarity with **Entra ID and Microsoft 365** * Basic scripting knowledge (**PowerShell is a plus**) * Knowledge of **application deployment concepts** * Experience with IT support or endpoint services **Personal Qualities** * Good communication skills * Good level of English (spoken \& written) * Team player with a proactive attitude * Willingness to learn and develop skills in modern workplace and security technologies