Job Summary: Nulixir is recruiting a motivated and responsible Customer Service Representative to support customers in Portuguese and English via phone, email, and chat, with a focus on improving customer satisfaction. Key Highlights: 1. Customer support via phone, email, and chat 2. Communication in English and Portuguese 3. Improving customer satisfaction Nulixir is recruiting a Customer Service Representative to join the Customer Service team in Porto. This role is intended for a motivated, responsible, and punctual individual with strong communication skills in English and Portuguese, to support customers through various contact channels. **Responsibilities:** Respond to customer inquiries via phone, email, and chat; Provide clear and accurate information about products and services; Handle customer complaints professionally; Collaborate with the team to improve customer satisfaction; Contribute to an efficient and positive customer service experience. **Requirements:** Strong communication skills in English and Portuguese; Basic computer literacy; Sense of responsibility; Punctuality; Motivation to work in customer service; Ability to handle inquiries and complaints professionally. **Preferred Qualifications:** Knowledge of additional languages; Previous experience in customer service, customer support, or similar roles. **Offer:** Join Nulixir's Customer Service team; Work location in Porto; Direct customer contact via phone, email, and chat; Work environment focused on improving customer satisfaction.
João Santos
Indeed · HR
João Santos
Indeed · HR
