CRM Campaign Specialist

Description

Summary: As a CRM Campaign Specialist, you will lead CRM campaigns that drive business impact and customer experience, collaborating with multidisciplinary teams in an international environment. Highlights: 1. Lead the execution and coordination of CRM marketing campaigns. 2. Act as the primary liaison between marketing stakeholders and campaign ops. 3. Identify opportunities for process improvements and operational efficiency. **About Keyrus** ---------------- Keyrus is a global consulting and technology company focused on **architecting intelligence**, helping organisations transform data, digital capabilities, and AI into sustainable business value. Founded in 1996, Keyrus operates in **28\+ countries across 5 continents**, with more than **3,300 people worldwide**. Our strength comes from combining deep expertise in **Data \& Analytics, AI, Digital, and Management Consulting** with a strong understanding of business realities. Data is never the goal in itself. We use data to **shape understanding, design meaningful experiences, and enable better, real\-life decisions**. At Keyrus, we also believe companies have a responsibility beyond performance. Through our **Foundation and ESG initiatives**, we actively contribute to sustainability, inclusion, and positive societal impact. **\#OneTeamOneKeyrus** **The Role** ------------ As a **CRM Campaign Specialist,** you will work at the **intersection of marketing operations, technology, and customer engagemen**t, leading CRM campaigns that drive business impact and customer experience. You will collaborate with multidisciplinary teams in an international environment and **play a key role in campaign governance, stakeholder management, and operational excellence**. **Job location:** Porto or Lisbon (Hybrid) **Contract type:** Employee **Target start date:** ASAP **Working hours:** Full\-time (40h/week) **Compensation:** €35,000 – €45,000/year **Note:** All applications (CVs) must be submitted in English. **Your Impact** --------------- In this role, you will: * **Lead the execution and coordination of CRM marketing campaigns.** * Act as the **primary liaison between marketing stakeholders and campaign operations team**s. * Monitor campaign performance and delivery KPIs. * **Produce campaign reports** and performance insights. * **Identify opportunities for process improvements and operational efficiency.** * **Support and mentor junior CRM Campaign Assistant**s. * Ensure campaign quality, consistency, and compliance with established processes. **What Makes This Role Challenging** ------------------------------------ * You will balance **operational delivery with stakeholder expectation**s. * You wil**l coordinate multiple campaigns** and priorities simultaneously. * You will **mentor junior team members** while maintaining delivery excellence. * Campaign ownership requires strong autonomy and accountability. **What We’re Looking For** -------------------------- ### **Must\-haves** * Degree in **Marketing, Business Administration, Economics, Communication,** or related field. * **5\+ years of experience in CRM Campaign Management, Marketing Operations, or Marketing Automation.** * Hands\-on experience with **Adobe Campaign**. * Experience **managing end\-to\-end campaign delivery**. * Strong expertise in campaign targeting, segmentation, and execution. * Experience with KPI monitoring and campaign reporting. * **Strong analytical and stakeholder management skills.** * Fluency in **English** (B2 minimum). * Must be a Portuguese or European cit**izen,** or **hold a valid work permit for Portugal.** ### **Nice\-to\-haves** * **French language skills**. * **Previous mentoring or team leadership experience.** * Advanced reporting capabilities. * Exposure to international marketing environments. **How Our Salary Ranges Work** ------------------------------ At Keyrus, salary ranges reflect **different levels of mastery and impact within the same role** — not different job titles. * **Bottom of the range** You meet the core requirements and will need ramp\-up time and support. * **Middle of the range** You are fully autonomous from Day 1 and deliver consistently. * **Top of the range** You are a reference for the role, mentor others, and raise the bar for the team. Final offers are based on **experience, autonomy, scope, and market context**, and are discussed transparently during the process. **What We Offer at Keyrus Portugal** ------------------------------------ * Competitive salary aligned with your experience and the data market * Meal allowance: **€10\.20/day** * Flexible benefits plan * Private medical insurance * **22 days of annual leave**, increasing every 3 years (up to 25 days) * Continuous learning via **KLX – Keyrus Learning Experience** * A collaborative, international, and human\-centred work environment **Why Keyrus?** --------------- Joining Keyrus means joining: * A **market leader in Data Intelligence** * A company where **people, trust, and diversity** are core values * An environment that values **ownership, flexibility, and innovation** * A place where different backgrounds and perspectives are not just welcomed \= they are essential We believe diversity drives better thinking, stronger teams, and better outcomes. Everyone belongs at Keyrus. **At Keyrus, all stages of our recruitment process are conducted and evaluated by human recruiters and interviewers.** To support accuracy and efficiency, AI may occasionally be used internally by our team exclusively for **note\-taking purposes during interviews**. AI is **never** used to make hiring decisions or evaluate candidates. To ensure **fairness, authenticity, and the protection of confidential and proprietary information**, the use of AI tools by candidates during the recruitment process is **strictly prohibited**. Our commitment to **responsible AI practices** ensures that hiring decisions are based solely on each candidate’s own skills, experience, judgment, and expertise. ️ **Any use of AI assistance during the interview process may result in immediate disqualification from the recruitment process.** **Equal Opportunity Statement** ------------------------------- We are committed to building an inclusive workplace and encourage applications from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, age, disability, or any other protected characteristic.