Operational BKO Assistant

Description

Job Summary: We are seeking an Operational BKO Assistant to join our Backoffice team, providing administrative and operational support to technical teams. Key Highlights: 1. Learning, growth, and career progression opportunities 2. Integration into an internationally expanding company 3. A dynamic, collaborative, and motivating work environment We are DIGI, a new telecommunications company in the Portuguese market, with over 30 years of experience and presence in several European countries. We seek talents who wish to grow with us and be part of a project transforming the telecommunications sector in Portugal. In this context, we are looking for an **Operational BKO Assistant** to join our Backoffice team, ensuring administrative and operational support to field technical teams and contributing to an efficient and organized workflow. **What You Will Do:** * Register, update, and track service orders, ensuring information accuracy and timeliness; * Support operational planning, including scheduling and monitoring interventions; * Manage and organize documentation related to interventions, including invoices, technical reports, and compliance documentation; * Provide remote support to field technical teams via the Mediatel platform; * Receive, register, and validate material requests and consumption, identifying and flagging any discrepancies; * Ensure proper handling and archiving of operational documentation; * Assist the team in resolving and monitoring administrative matters related to technical interventions. **What We Are Looking For:** * Completion of secondary education (12th grade); qualifications in Secretarial Studies, Administration, IT, or related fields are preferred; * 1–2 years of experience in administrative, backoffice, or operational support roles, preferably within the telecommunications industry; * Basic knowledge of telecommunications processes; * Experience with or familiarity with Mediatel or similar tools is advantageous; * Proficiency in administrative tools, especially Excel (intermediate level); * ERP system knowledge is a plus; * English language skills for consulting manuals and internal communication. **What We Value:** * Responsibility and commitment; * Strong organizational skills and attention to detail; * Ability to manage and maintain information and documentation rigorously; * Proactivity and adaptability to varying workloads; * Excellent communication skills, with ease in interacting with technical teams and diverse stakeholders; * Ability to work in a dynamic environment while maintaining focus and work quality. **What We Offer:** * Competitive salary commensurate with role and demonstrated experience; * Genuine learning, growth, and career progression opportunities; * Integration into an internationally expanding company; * A dynamic, collaborative, and motivating work environment. If you are organized, responsible, and enjoy ensuring smooth operations behind the scenes, we want to meet you! Join DIGI and help us build the future of telecommunications in Portugal. Please send your CV to recrutamento@digi.pt; if selected, we will respond within two weeks. ***DIGI Portugal operates ethically and does not discriminate based on ancestry, age, gender, sexual orientation, gender identity, marital status, family situation, economic status, education, social origin or condition, genetic heritage, reduced work capacity, disability, chronic illness, nationality, ethnic origin or race, territory of origin, language, religion, political or ideological beliefs, or trade union affiliation. All applications will therefore be evaluated objectively based on behavioral and technical criteria exclusively to identify the most suitable candidate profile.*** Benefits: * Meal card/ticket Work location: On-site