Alliance Assistant M/F

Description

Job Summary: Verisure, the market leader in security systems, is seeking an Alliance Assistant for its headquarters in Algés, responsible for telephone support and administrative assistance. Key Highlights: 1. Market-leading company in growth 2. Inclusive work environment that values diversity 3. Employment opportunities for everyone **Verisure**, formerly Securitas Direct, is a multinational company **specialized in security systems** for homes and small businesses. We are market leaders with **6.2 million customers worldwide**, Consumer Choice Award winner for the 11th consecutive year, and Great Place To Work 2026. Securitas Direct has rebranded as Verisure in Portugal, as it has already done globally. An evolution that **unifies our brand worldwide**, enabling us to continue being **the first to protect.** We have a new opportunity at our Algés headquarters: **Alliance Assistant**. **Main Responsibilities:** * Handling outbound and inbound calls. * Managing the schedules of Alliance Department technicians. * Providing administrative support. **Requirements:** * Minimum 6 months’ experience in inbound and outbound contact centers; * Fluent English (mandatory requirement); * Experience in administrative/BackOffice roles; * Strong communication skills; * High organizational ability; * Working hours from 9 a.m. to 6 p.m. (8-hour workday), Monday to Friday. **We Offer:** * Inclusive work environment; * Valuing diversity; * Employment contract with a market-leading, growing company; * Salary commensurate with demonstrated experience; * Training; * Hybrid work model after training; * Birthday day off; * Health insurance; * Partnerships/Agreements with other companies. We seek talents who, like us, champion equal opportunity, diversity, and inclusion, and who contribute daily to building a positive, motivating, and trust-filled workplace — our focus is on People. This position is also open to persons with disabilities having a disability degree equal to or greater than 60%, as stipulated by Law No. 4/2019. At Verisure, we have employment opportunities for everyone! ***Submit your application!*** Because when everything is decided in a second, **nothing beats being first.** *License No. 138C \- MAI*