Summary: As a Content Reviewer, you will monitor global events, emerging trends, and sensitive topics relevant to content review activities, ensuring high quality and accuracy. Highlights: 1. Review online content, social media, and advertisements per client policies 2. Maintain high levels of quality and accuracy in assigned cases 3. Analyze various media to identify potential policy violations SpotOn TA Full Time *Lisbon, Portugal*, *Portugal* July 29, 2026 \- January 31, 2027 BPO \- Business Process Outsourcing \- Content Moderation \- Customer Service \- Multilingual \- Shared Services Center \- Call Center \- Shared Services Center \- Customer Service \- Shared Services Center \- Support Functions \- Shared Services Center \- Technical Support \*\*\* This Job Opportunity is only offered for candidates living and eligible to work in Portugal. Client: BPO Company. Office Based – Lisbon, Portugal #### **Job Description** As a Content Reviewer, you will monitor global events, emerging trends and sensitive topics relevant to content review activities. #### **Detailed Duties and Responsibilities** * Maintain high levels of quality and accuracy when reviewing assigned cases * Analyse images, videos, text and user accounts to identify potential policy violations * Support additional markets and workflows when required using translation tools. * Monitor global events, emerging trends and sensitive topics relevant to content review activities * Review online content, social media posts, webpages and advertisements in accordance with client policies and guidelines * Meet daily and weekly productivity, quality and operational targets * Document findings and provide recommendations during internal and client meetings * Escalate content that breaches client policies using internal tools and procedures * Prioritise workload effectively while adapting to changing business needs. #### **Targeted Qualifications** * Fluency in **Yoruba** Language, **C1/C2** level. * Fluency in **English** Language, **B2** level or higher. * Comfortable reviewing sensitive, explicit or potentially disturbing online content in an objective manner * Professional attitude with a strong work ethic and resilience under pressure * **Full eligibility to live and work in Portugal without restrictions** * Good computer literacy and ability to learn new systems quickly * Flexibility to support additional markets and business needs when required. * Excellent attention to detail and ability to apply policies consistently * Ability to work independently and collaboratively in a fast\-paced environment * Strong analytical, critical thinking and decision\-making skills #### **Interpersonal Skills** * Communicative, Speak and/or write well and get your ideas across to others easily. * Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it. * Confident, Pleasant, Energetic, Helpful, Trustworthy * Efficient, Perform tasks in the fastest and simplest ways that they can be done. * Organized and punctual, put things in order so that they run smoothly and are always on time. * Flexible, Can carry different responsibilities, sometimes with very little advanced notice. * Listen, Listen/pay attention to what others are saying, without daydreaming or judging them. * Precise, Make sure that things are done accurately, correctly, and exactly. * Willingness to acquire new knowledge. * Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants. #### **Offer \& Benefits** * Office Based – Lisbon, Portugal. * Relocation support. * Health insurance. * Temporary contract followed by a 12\-month employment contract upon successful completion of training * Comprehensive onboarding and product training in English * Monday to Friday rotational schedule between 07:00 and 18:00\. * A global team committed to the company values. * A dynamic work environment in a dynamically international company. #### **How To Apply** If you are interested in the job and you meet the above criteria you need to: Kindly send your CV In English to **jobs@spotonta.com** while including the Job Title in the subject and the consent statement in your CV. By sharing your CV with us by email, you are consenting to the following statement. Please take into consideration that due to the large volume of applicants, we will only contact the shortlisted ones In the CV, or resume or application, place the following statement: *"I hereby consent to the processing of my personal data for the purpose of current and future recruitment processes through \"SpotOn TA Sp. z o.o.\" and its clients and partners, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Polish Act of 10 May 2018 on the Protection of Personal Data.)."
João Santos
Indeed · HR
João Santos
Indeed · HR
