Job Summary: A professional responsible for passenger reception and acceptance, verification, ticket issuance/sales, and ground handling assistance, including baggage and flight issue resolution. Key Highlights: 1. Check-in functions, passenger and baggage verification. 2. Assistance and guidance of passengers to boarding gates. 3. Resolution of lost baggage situations and cancelled flights. Groundlink III Handling is recruiting for the Passenger Services area at Madeira International Airport, specifically to reinforce periods with anticipated increases in aircraft turnover. **T.T.A.E. \- Ground Handling Traffic Technicians (m/f)** The selected professional will perform duties in the following areas: \- Passenger reception and acceptance (check\-in); \- Passenger and baggage verification; \- Ticket issuance and sales; \- Passenger assistance and guidance / boarding gates; \- Resolution of lost baggage situations (lost \& found); \- Handling of missed calls and flight cancellations. Requirements: \- Interest in the Aviation sector \- Excellent appearance and empathy \- Customer orientation \- Resilience \- Prior experience in similar roles (preferred) \- Valid driver's license and personal vehicle (mandatory) \- Availability to work rotating shifts between 04:00 and 00:00 (mandatory) \- Proficiency in English and another language (considered an advantage) \- Good knowledge of Office tools \- High school diploma or Bachelor's degree \- Immediate availability **Offer**: \- Employment contract \- Work location: Madeira International Airport \- Initial and ongoing training provided by the company \- Career progression opportunities If you meet the required profile, please send your CV to **hr@groundlink.eu**, with the subject line “TTAE\_FNC2026”. Only shortlisted candidates with the subject line “TTAE\_FNC2026” will be contacted. Benefits: * Meal card/voucher Work location: On-site
João Santos
Indeed · HR
João Santos
Indeed · HR
